South Western Railway trial AI technology to improve accessibility
Artificial Intelligence technology which provides British Sign Language for deaf customers at London Waterloo is being trialled by South Western Railway.
List view / Grid view
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
Artificial Intelligence technology which provides British Sign Language for deaf customers at London Waterloo is being trialled by South Western Railway.
A total of 60 Northern stations are set to benefit from life-saving defibrillators over the next three months.
Data from Transport for London has revealed that more customers than expected have taken advantage of the Elizabeth line since its opening in May 2022.
Following a turbulent few years for the rail industry, Global Railway Review looks ahead to some of the top industry trends to keep an eye on in 2023.
Transport for Wales have launched an on-train Wi-Fi portal which provides passengers information showing the train’s location, the next stop and the service’s destination.
The Office of Rail and Road has called for all train companies to implement a system which automatically notifies passengers of any travel changes.
Research has found that 72% of UK business travellers would like to increase the use of lower carbon modes of transport such as rail in 2023.
Newly released research investigating attitudes toward public transport has found that three in four people prefer better-connected public transport over driving.
Eurostar Group has unveiled new branding which will support them in their ambition to carry 30 million passengers by 2030.
North Carolina’s intercity passenger rail service between Raleigh, Charlotte, and the Northeast experienced its highest total ridership in 2022.
Brightline has released image renderings and a video of its new Orlando Station, which is scheduled to open later in 2023.
Transport Focus has worked with rolling stock leasing company Porterbrook to understand what passengers think about the interiors of its Turbostar trains.
Deutsche Bahn are introducing real-time occupancy displays that will make travel more convenient and rail operations more efficient.
Research conducted by Govia Thameslink Railway has revealed that commuting to work on the train could benefit employee wellbeing.
Platforms at three stations between Manchester Piccadilly and Manchester Airport are being extended for passengers as part of an £8.5m Network Rail investment.