List view / Grid view
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
According to the US High Speed Rail Association (USHSR), congestion relief, safety, economic development and an alternative to flying are just some of the top 10 reasons to bring high-speed rail to America...
The Office of Rail and Road (ORR) has announced it will create an advisory group to support work on potential updates to the guidance that the rail industry uses to form accessibility policies.
Last year marked an important landmark in the history of VIA Rail Canada (VIA Rail) as the company celebrated its 40th anniversary. In the 2017 Sustainable Mobility Report, Canada’s national passenger rail carrier highlighted their plans to transform mobility and contribute to Canada’s growth.
In order to attract more passengers onto trains, we must ensure the highest quality journey experience. To provide the best service possible, Netherlands Railways (NS) has committed to placing the customer at the very heart of its mission statement and developed a measuring instrument that enhances the complete train journey…
Individuals who made sincere mistakes in purchasing the incorrect ticket will hopefully not be treated like fare dodgers now with the new guidance policy in place…
The agreed renovations of VIA Rail Canada’s train cars will save money, reduce pollution, increase job prospects within the region and greatly enhance the comfort and accessibility of the transport network…
2 April 2018 | By
Scandinavia’s rail network is already one of the world’s most advanced, and one that continues to benefit from investment and support. This regional debate involving some key industry leaders explores the driving forces behind the region’s rail success and provides a platform for discussion on the future of rail in…
Discover how intelligent predictive maintenance techniques and innovative ways of analysing data are key in assisting railways to reduce costs and perform more reliably
Research has found that newer machines have made it easier for travellers to purchase tickets correctly from the ticket vending machines, however there are still improvements that need to be made…
Transport for London (TfL) have announced that Elizabeth line pay-as-you-go fares within Zones 1-6 will be the same as the fares on existing TfL services, ensuring affordable travel for millions of Londoners when the railway opens through central London in December 2018.
Mark Simpson, Head of Sales, ECR Retail Systems discusses how modern technology can provide operators with more frequent e-commerce and passengers with a higher-quality transportation experience…
Southeastern railway are focusing on improving the quality of their journeys to increase passenger satisfaction, which includes the implementation of new free Wi-Fi on all their trains…
Amir Levintal, CEO, Cylus, discusses how a modern security approach is required to protect the rail network and its customers from the ever-developing cyber-threats…
SNCF has selected the solution proposed by GIRO in collaboration with the French company Sopra Steria to transform the preparation of transport plans for the Transilien passenger rail network.
A new fleet is being prepared for the rail network connecting Scotland and England, bringing more reliable services, enjoyable amenities and faster acceleration for reduced journey times…
