All Natasha Grice articles
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NewsRail industry needs to enhance stranded train response, says ORR report
The Office of Rail and Road and Transport Focus report urges the rail industry to improve response times, staff training and passenger support during stranded train incidents.
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NewsNatasha Grice joins Transport Focus leadership team
Former Interim Head of Customer Strategy at Chiltern Railways, Natasha Grice, has joined the leadership team at Transport Focus.