Passenger operations & experience
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Passenger operations & experience
NewsEurostar and SBB advance plans for direct London Switzerland rail link
Rail operators are progressing long-term plans for direct international services linking London with major Swiss cities.
ArticleGlobal Railway Review Feature Partnership: Nomad Digital and Italo redefine onboard rail connectivity
Rail operators are increasingly turning to hybrid connectivity models combining cellular, trackside and satellite technologies to deliver more resilient and uninterrupted onboard passenger connectivity.
NewsLong-term partnership set to change the face of UK rail travel
A new payment and revenue system is set to transform how Britain’s railways operate and how customers experience journeys, marking a defining moment for the industry.
ArticleGlobal Railway Review launches new website designed for rail industry professionals
Global Railway Review has launched an updated website to improve access to content across rail operations, infrastructure and technology, alongside a new membership model that provides full access to premium analysis, reports and expert commentary.
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Passenger operations & experience
InterviewSeamless journeys ahead: Tracsis PLC on digital ticketing and multimodal travel
As transport shifts to digital-first, account-based models, ticketing is emerging as a key enabler of seamless, multimodal travel. Speaking to Global Railway Review, Lee Christopher, Senior Product Manager at Tracsis PLC, explains how integration, innovation and user-focused design are shaping next-generation passenger journeys.
OpinionAccelerating passenger transport strategy through clear targets
On World Public Transport Day, Gianfranco Sgro, CEO of Arriva Group, argues that clear modal shift targets and long-term policy direction are essential to unlocking investment, strengthening resilience and making passenger transport the first choice across Europe.
NewsPacific Surfliner expands service with new Central Coast roundtrip
Expanded Pacific Surfliner service will offer more frequent trips, better peak travel options and improved regional connectivity for passengers.
NewsEuston launches new customer hub to improve passenger information and support
London Euston unveils new customer hub and upgraded seating, enhancing passenger experience following completion of West Coast Main Line engineering works.
NewsAlstom extends Atlanta Plane Train operations contract
Five-year deal secures continued operation of Atlanta’s Plane Train, supporting high passenger volumes, system reliability and seamless terminal connectivity.
NewsHitachi Rail to manufacture premium fine dining train vies
Hitachi Rail will manufacture rolling stock for Seibu Railway’s new fine dining train vies, scheduled to enter service in March 2028.
NewsSiemens delivers first Nordic ATO over ETCS mainline trial in Finland
Siemens Mobility demonstrates automated train operation on ETCS mainline in Finland, marking a milestone in digital rail and improved capacity, safety and efficiency.
NewsHitachi Rail launches BV700 smart ticket validator to enhance passenger journeys
New validator expands Hitachi Rail’s digital ticketing portfolio, supporting contactless travel and multimodal transport networks while improving efficiency and sustainability.
OpinionMirroring reality: how digital twining impacts the rail industry
Global Railway Review exclusively interviewed LNER’s Adrian Varma and Northern’s Marc Silverwood to explore how digital twins are transforming railway operations, enabling real-time decision-making, predictive testing and smarter disruption management.
NewsDB Cargo UK names Class 66 locomotive after Plasmor founder Antony Slater
DB Cargo UK honours Plasmor founder Antony Slater with locomotive naming as the companies mark a renewed five year rail freight partnership.
NewsHuawei and CASCO Release the World’s First FRMCS-Based TACN System
Huawei and CASCO launch the first FRMCS-based TACN train system, delivering moving block operations and increasing rail transport capacity by 60% on deployed freight corridors.
NewsWest London Overground orbital rail project advances with £6.65m development funding
TfL and west London partners commit £6.65 million to progress design, consultation and modelling for the proposed West London Orbital Overground rail line.
NewsAlstom secures Quito metro signalling maintenance contract
Alstom will deliver preventive and corrective signalling maintenance for Quito Metro Line 1 under a $27 million contract running for four years.
NewsHitachi Rail to deliver driverless trains and signalling for Turin metro line 2
€481.6 million contract covers rolling stock and CBTC signalling for Turin Metro Line 2, introducing fully automated GoA4 operations and advanced digital asset management.
NewsUnion Pacific deploys advanced modelling platform to enhance rail safety and efficiency
Union Pacific introduces advanced modelling technology to optimise train builds, improve operational safety and accelerate real time decision making across its US freight network.
NewsMaritime opens Northampton strategic rail freight interchange in £80m investment milestone
Maritime Transport unveils new rail connected logistics hub at SEGRO Logistics Park Northampton, boosting capacity, connectivity and low carbon freight across the UK supply chain.