All Office of Rail and Road (ORR) articles
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News
RFG urges Parliament to amend Railways Bill for stronger independent rail freight appeals
Rail Freight Group calls on Parliament to strengthen the Railways Bill’s appeals process to ensure fair decisions for freight operators and economic growth.
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NewsORR publishes first benchmarking report on train operators’ passenger assistance and highlights areas for improvement
The ORR report reveals unreliable delivery of passenger assistance across UK rail operators, prompting formal investigations and action plans to improve service for disabled passengers.
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NewsUK rail fare revenue rises 8 per cent as government subsidy for operations declines
Fare revenue for Great Britain’s rail network increased to £11.5 billion, reducing government funding while passenger journeys near pre-pandemic levels and costs continue to rise.
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NewsRSSB launches new train protection strategy to reduce SPADs and overspeed risks across Britain’s rail network
The RSSB Train Protection Strategy aims to enhance safety, mitigate SPADs and overspeed incidents, and guide the industry before full ETCS rollout across Britain.
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NewsVirgin Trains gains Temple Mills access approval paving way for new international Channel Tunnel services
Virgin Trains has secured approval from the rail regulator for Temple Mills depot access, unlocking plans for cross-Channel services linking London with Europe.
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News
59% of Britons would judge someone caught fare dodging negatively according to new study
New research from South Western Railway reveals 59% of Britons would judge fare dodgers, as the operator launches a campaign tackling nationwide ticket evasion.
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NewsGreat Western Railway fined £1 million for death of a passenger
Great Western Railway has been fined following the death of Bethan Roper, reinforcing the need for proactive risk management and passenger safety measures on trains.
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NewsLocal councils unite to demand return of Kent international rail services
Kent leaders sign agreement urging regulator to end Eurostar monopoly and back rival operators to restore cross-Channel trains to Ashford and Ebbsfleet.
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NewsSafety improvements and new tools aim to reduce railway accidents and protect passengers and staff
The ORR and Network Rail are introducing evidence-based safety tools and training, while industry partners work to improve risk management and protect passengers and track workers.
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NewsORR urges government to clarify rail infrastructure investment strategy amid concerns over private sector uncertainty
The Office of Rail and Road calls for clearer rail upgrade policies to attract private investors and improve infrastructure delivery across the UK.
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NewsRSSB launches free e-learning course to promote consistent safe decision-making in the rail industry
The new course helps rail leaders make sound safety decisions by providing practical guidance and promoting a consistent approach across the industry.
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NewsRail industry welcomes rising passenger numbers and revenue following government investment boost
RIA hails new ORR and DfT figures showing 7% more journeys and £11.5bn in rail revenue growth.
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News
Alstom to modernise Lumo trains for new Stirling to London route under £50m agreement
Alstom will upgrade and maintain five Class 222 trains, supporting Lumo’s new Stirling–London service and enhancing passenger comfort and connectivity.
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NewsArriva proposes new direct rail service from Newcastle to Brighton via Gatwick Airport
Arriva has applied to launch a direct Newcastle-Brighton rail service via Gatwick, boosting regional links and utilising spare network capacity from 2026.
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NewsLondon St. Pancras Highspeed unveils incentive scheme to boost international rail services and connectivity
London St. Pancras Highspeed announces financial incentives to encourage new international services, expand destinations, and increase rail travel to Europe.
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NewsORR publishes 10 recommendations to improve health and safety interventions across UK rail network
ORR’s recommendations aim to enhance safety decision-making, boost consistency, and improve collaboration across the rail industry.
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NewsThe Office of Rail and Road authorises new Newsham railway station as part of Northumberland Line project
ORR has authorised Newsham Station, enhancing rail connectivity in Northumberland, with support from Northumberland County Council and Network Rail.
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NewsNorthern takes action to improve passenger assistance for disabled travellers
Northern has pledged to improve accessibility and passenger assistance reliability, focusing on staff training, technology use and enhanced support for disabled passengers, with progress monitored by the ORR.
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NewsRail operators urged to improve management of passenger help points, says ORR
The Office of Rail and Road has urged rail operators to improve the reliability and monitoring of passenger help points, following a report revealing service quality issues, especially at stations in England.
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NewsORR urges Network Rail to enhance punctuality and reliability across Eastern region
The ORR has urged Network Rail Eastern to improve train punctuality and reliability, calling for a comprehensive plan by December to address rising delays across key routes.