All Service performance & disruption management articles – Page 13
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NewsTrapeze’s WFM rail software supports SCT Logistics’ continued growth
Trapeze's WFM rail software has been chosen by SCT Logistics, Australia's largest private freight operator.
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NewsTPE installs new accessible seating at Hull Paragon
TransPennine Express (TPE) have installed new accessible seating at their Hull Paragon station.
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ArticleOFF THE RAILS: ORR's Director of Economics, Finance and Markets, Will Godfrey
In this week's 'Off the Rails', I spoke to the Office of Rail and Road (ORR)'s Director of Economics, Finance and Markets, Will Godfrey.
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NewsIarnród Éireann (Irish Rail)'s night-time track works
Iarnród Éireann (Irish Rail) have begun a series of track repairs and maintenance works across their network.
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News£200,000 paid out in ‘device clash’ refunds could be tip of the iceberg warns transport watchdog
Transport watchdog, London TravelWatch, has warned customers to check for possible device clashes when using PAYG systems.
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ArticleExpert View: Why it’s time to start challenging legacy processes
CP7 will shape rail’s future - and, coming at such a critical juncture, this period is an especially important one. Yet how rail responds will depend in large part not on the big picture, but the mosaic of little ones - the daily tasks, routines and processes of our industry’s ...
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NewsAvetta announces new initiative for rail industry in partnership with Australia’s Rail, Tram, and Bus Industry Union
Avetta have announced that a new piece of their software has been chosen by the Australian Rail, Tram and Bus Industry Association.
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NewsHull Trains secure customer satisfaction success
UK based operator Hull Trains have secured a high overall score for customer satisfaction, after including more carriages on services.
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NewsORR publishes new track access dashboard to hold industry to account on efficient use of the rail network
ORR have published a new track access dashboard, holding the industry to account for efficient use of the rail network.
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NewsAmtrak introduce Borealis trains, extending services in the Midwest
Amtrak are introducing their new Borealis trains, extending their services in the Midwest, partnering with Minnesota, Illinois and Wisconsin.
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ArticleWorldline: A ‘customer first’ approach can get British rail back on track
Worldline Director of Transport Markets in UK and Ireland Martin Howell explains how the rail industry needs to embrace a 'customer first' approach.
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NewsRDG remind customers to check services before travel
The UK-based Rail Delivery Group (RDG) have issued a reminder to rail customers to check services before they travel, ahead of strikes.
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NewsMajor milestone reached for UK’s first ‘Beacon’ bridge at Garforth as bridge deck installed
A major milestone has been reached for the first 'Beacon' bridge at Garforth, as engineers craned in the deck in night works.
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NewsCOMMENT: Chair of Independent Rail Retailers (IRR) Anthony Smith responds to Labour's policy announcement
The Chair of the Independent Rail Retailers (IRR) Anthony Smith has issued his reaction to the Labour Party's policy announcement.
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NewsCOMMENT: Rail Partners' Andy Bagnall responds to Labour's rail policy
Rail Partners' Chief Executive Andy Bagnall has issued his response to the UK Labour Party's plans for the rail industry.
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COMMENT: Virgin Trains Ticketing Director, Mark Plowright, reacts to Labour's policy announcement
Virgin Trains Ticketing Director Mark Plowright has issued a comment, responding to Labour's recent rail policy announcement.
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NewsLabour Party confirms their policy for UK rail
The UK Labour Party has confirmed their policy and plans for the rail sector and network. Industry figures have issued their reactions.
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NewsRail Baltica publish 'Economic Focus' report
Rail Baltica, the international rail infrastructure project organisation in the Baltic region, has published an 'Economic Focus' report.
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NewsALLRAIL: State-owned rail incumbents continue to present themselves as financial success stories
ALLRAIL have issued a response to state-owned rail incumbents presenting their annual profits, labelling them 'misleading'.
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NewsNorthern say public is on their side with fare dodging
UK operator Northern say that "97% of the public are with us on this issue" when referencing their policy for fare dodging.