Panel discussion: Focusing on the passenger – how new technology can improve the passenger journey
Date: 21 November 2018
Time: 11:50
New digital initiatives and technology can improve the passenger’s journey in a number of ways –from making journeys more accessible with smart ticketing and reliable timetable information, to more convenient with on-board connectivity and entertainment. This session will focus on the passenger and in what ways digitalization and new technology can improve the passengers’ journey and satisfaction.
