Session Details

Panel discussion: Focusing on the passenger – how new technology can improve the passenger journey

Date: 21 November 2018
Time: 11:50

New digital initiatives and technology can improve the passenger’s journey in a number of ways –from making journeys more accessible with smart ticketing and reliable timetable information, to more convenient with on-board connectivity and entertainment. This session will focus on the passenger and in what ways digitalization and new technology can improve the passengers’ journey and satisfaction.


Michael Stalter

Head of Sales & Account Management Northern, Central and Eastern Europe & America

Erik Evtimov

Deputy Secretary General, Project Coordinator, Comité international des transports ferroviaires (CIT)