All Transport Focus articles
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NewsRail industry needs to enhance stranded train response, says ORR report
The Office of Rail and Road and Transport Focus report urges the rail industry to improve response times, staff training and passenger support during stranded train incidents.
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NewsTricia Hayes CB appointed new Chair of London TravelWatch
London TravelWatch have appointed former civil servant Tricia Hayes to be their new chair, succeeding Arthur Leathley.
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NewsTransport Focus Chief to take over as chair of Independent Rail Retailers
Transport Focus Chief, Anthony Smith, will become the new chair of the Independent Rail Retailers (IRR), previously held by Alistair Lees.
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NewsEast Coast Digital Programme (ECDP) progresses
The East Coast Digital Programme (ECDP) is well underway and has now introduced new customer communications.
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ArticleA year in review: Office of Rail and Road's annual report published
The Office of Rail and Road's annual report has been published this week, reflecting on the rail industry across the year (2022-2023).
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News
Government announces £5.3m investment for accessibility projects
The Government have announced a new £5.3 million investment, for innovative accessibility projects across the UK.
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NewsNatasha Grice joins Transport Focus leadership team
Former Interim Head of Customer Strategy at Chiltern Railways, Natasha Grice, has joined the leadership team at Transport Focus.
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ArticleGlobal Railway Review Issue 2 2023
Packed full of exclusive content, including: a statement from Belgium's Deputy Prime Minister; the plans to transform American rail travel; managing operational complexities; and much more!
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NewsTurbostar passengers asked for feedback on train interiors
Transport Focus has worked with rolling stock leasing company Porterbrook to understand what passengers think about the interiors of its Turbostar trains.