How do human and organisational factors affect rail safety performance?

15 May 2024


Join our FREE webinar and gain valuable insights into human factors affecting rail safety. Discover the root causes behind these mistakes and explore successful projects implemented by RSSB experts to prevent them.

RSSB webinar

The cause of accidents and incidents is often attributed to human error. However, people rarely make such mistakes on purpose.

The Rail Safety and Standards Board is the independent safety, standards, and research body for Great Britain’s rail network. We work across Britain’s evolving railway to improve safety, efficiency, and sustainability.

Our human factors specialists have supported the UK and international rail industry over the past 20 years by contributing to research, Railway Group Standards, and systems like the European Rail Traffic Management System (ERTMS), to understand why accidents occur and how to prevent them in the future.

Their expertise has been complemented with knowledge gained from other safety critical industries such as road, aviation, and oil and gas, to not just help rail organisations directly, but regularly deliver sold-out human factors and non-technical skills related training courses to improve safety performance.

Led by renowned human factors experts Ann Mills, Deputy Director System Safety & Health, LHSBR Delivery, and Paul Leach, Head of Human Factors, our webinar in association with Global Railway Review will help support organisations in identifying and understanding how human and organisational factors affect rail safety performance.

If you are involved in human and organisational factors, then this is a must-attend webinar. We look forward to meeting old and new industry colleagues on 15th May 2024.


Ann Mills, Deputy Director System Safety & Health at LHSBR Delivery

Ann MilisAnn Mills – Ann is the Deputy Director of the System Safety and Health at RSSB. She leads a cross disciplinary team of human factors, health and wellbeing, risk and safety professionals at RSSBs supporting the delivery of the GB rail industries Leading Health and Safety Strategy. Ann is an active participant in a number of international groups and Chairs the UIC Trespass and Suicide prevention group and is the Deputy Chair of the UIC Safety Platform. She is an experienced human factors professional with a proven track record in undertaking empirical research and the application of human factors practices/principles within industry. In 2016 the Chartered Institute of Ergonomics and Human Factors awarded Ann and the HF team she developed, the President’s Award for significant contributions to research and development, and application of knowledge generally in the field of human factors.

Paul Leach, Head of Human Factors at RSSB

Paul LeachPaul Leach is a Human Factors Specialist with Chartered Occupational Psychologist status. Paul’s expertise covers a full range of human factors topics including human factors analysis, human factors integration, safety management, safety culture, technical and non-technical skills training, behavioural and organisational change, leadership, management development, supervision, procedural compliance, emergency response, accident and incident investigation and competence management and assessment.


  • Understand key issues that affect rail safety performance from a human and organisational factors perspective
  • Hear from RSSB experts on the causes of those issues
  • Learn from successful case studies and projects RSSB have delivered, both in the UK and overseas
  • Ask our speakers questions about human and organisational safety performance
  • Find out more about how RSSB can help organisations, both here in the UK and overseas, improve their safety performance.


Is the webinar free?
Yes – there is no charge to watch the webinar, either live or on-demand.

When will the webinar take place?
The webinar will be taking place on 15 May 2024 at 11:00 (UK TIME)

Can I watch the webinar later?
The webinar will be available to watch on-demand shortly after the live broadcast takes place.

What are the benefits of attending live?
During the live webinar, you will be able to pose questions to the speakers, which will then be answered during the live Q&A session at the end of the webinar.

How long will the webinar be?
The live webinar will last for up to one hour.

Who will be moderating?
Emily Budgen, Editorial Assistant, Global Railway Review.

What do I need to watch this webinar?
All you need is a computer with an internet connection. It is advised to use headphones where possible for your own comfort.