Danny Gonzalez

Danny Gonzalez is Chief Digital and Innovation Officer at LNER, where he set up and leads the digital and business transformation programme. With a strong and extensive background in digital transformation, commercial, customer experience, and innovation, Danny has been instrumental in delivering a portfolio that brings smarter, more seamless, enjoyable journeys to life for customers and colleagues – from operational system transformation to retail, integrated customer touchpoints, data-driven personalisation and much more.