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92% of UK trains arrive on time

Posted: 23 March 2010 | | No comments yet

Network Rail say that punctuality improved by almost 6% in February compared to 2009 with 92% of trains arriving on time.

Network Rail say that punctuality improved by almost 6% in February compared to 2009 with 92% of trains arriving on time.

Train performance improved by almost 6% in February compared to 2009 with 92 out of 100 trains arriving on time over the last four weeks.

The figures were released today in Network Rail’s regular monthly report on train performance. During the four weeks from 7 February to 6 March, 91.8% of services arrived on time. This compares to 86.8% in same period, period 12, last year.

Robin Gisby, director of operations and customer service, said: “We are now delivering a good level of punctuality because we know that this, more than any other measure, is what matters to passengers. We need to continue to deliver a reliable train service as well as focus on other areas passengers put at the top of their list – more seats, better stations and information and fewer buses.

“The railway has improved enormously over the last seven years and we’ve restored our reputation with passengers – a national rail strike could undo much of this good work. We urge the RMT to enter meaningful negotiations about how we can continue to improve the railway.”

All 19 operators saw their performance improve compared to the same period last year, with Southern and Virgin Trains seeing the biggest improvement in performance this month compared to the same period last year. 11 of the 19 operators saw significant movement in their performance (over three percentage points):

Table of operators that saw the most significant changes in performance:

P12 2009/10 P12 2008/09 % point change
Southern 91.4% 78.7% +12.7%
Virgin Trains 87.3% 74.6% +12.7%
London Midland 91.1% 81.6% +9.5%
First Capital Connect 88.4% 79.7% +8.7%
South West Trains 93.5% 87.1% +6.4%
London Overground 94.8% 88.5% +6.3%
National Express East Anglia 92.0% 86.5% +5.5%
c2c Rail 97.9% 92.5% +5.4%
First Great Western 93.4% 88.8% +4.6%
East Coast 86.7% 83.0% +3.7%
Southeastern 86.5% 83.3% +3.2%

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