All Onboard service & customer proposition articles – Page 17
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ArticleInfographic: Transit Agency Survey - Open Loop Payments
Nearly 100 global transit agency decision makers report thoughts and findings on open loop payments.
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WebinarIs the Rail Industry ready for ‘Mag-stripe Zero’?
Watch this webinar to hear from top industry ticketing experts as they discuss the opportunities, pros and cons of ‘mag-stripe zero’ and the impacts it could have on the wider rail industry.
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NewsLNER celebrates anniversary with suicide prevention charity
London North Eastern Railway (LNER) is marking a milestone of five-years in partnership with suicide prevention charity Campaign Against Living Miserably (CALM) during which customers and colleagues have raised more than £530,000 for the cause.
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NewsAmtrak's accessible upgrades at South Shore Station, Kentucky
Amtrak customers now have a more accessible path of travel due to the construction improvements at South Shore station.
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NewsGreenlight for Dumfries Station’s Accessibility Project
Dumfries and Galloway Council’s Planning Applications Committee has approved Listed Building Consent for access improvements to Dumfries station.
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NewsNorthern set to trial British Sign Language announcements on trains
Northern will trial British Sign Language announcements on trains between Manchester Victoria and Leeds.
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NewsImages: Major milestone reached in improving accessibility at Plumstead station
Network Rail has installed the two lift shafts which will be used to provide step-free access at Plumstead station in south east London.
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NewsNorthern offering live train via new WhatsApp service
Northern are simplifying the process of getting live train information on the go with a new train information chatbot via WhatsApp.
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NewsAmtrak survey depicts overwhelming support for passenger rail
A newly released Amtrak poll has highlighted the strong support among American voters for continued investment in passenger rail.
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NewsHitachi Rail's groundbreaking smart digital transport app enters service in Genoa
Hitachi Rail’s world-first digital transport app enters full commercial service to connect Genoa’s entire public transport infrastructure.
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NewsTime-lapse footage of Trent Valley line upgrades
Network Rail have released time-lapse footage of Trent Valley line upgrades which showcases some of the improvements made to the line.
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ArticleAccess for All: Interview with DSB's Emilie Spiegelhauer
As part of Global Railway Review’s 'Access For All' series, Emilie Spiegelhauer, Management Assistant & Business Partner at the Danish national railway company, DSB, explains their overarching goal when it comes to accessibility and passenger comfort.
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VideoIcoShape data traffic management
The demand and consumption of wireless data is increasing, and transport operators need to manage overall data usage alongside the onboard experience.
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News53 train stations to benefit from tap-in ticketing
Simpler tap-in tap-out ticketing is set to be introduced across 53 stations in the South East by the end of the year.
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ArticleAccess For All: Interview with Northern’s Matthew Wilson
For Global Railway Review’s ‘Access For All’ interview series, Matthew Wilson, Travel Integration and Accessibility Manager at Northern, explains the importance of accessibility for Northern, detailing the ways that Northern try to improve the passenger experience.
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ArticleThe Beacon bridge: Q&A with Zachary Cocker of Network Rail
In this exclusive article for Global Railway Review, Zachary Cocker, Sponsor at Network Rail, discusses the brand new ‘Beacon’ bridge which is set to transform passenger accessibility at a West Yorkshire rail station.
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ArticleAccess For All: Interview with Israel Railways’ Avihu Yitzhari
For Global Railway Review’s ‘Access For All’ interview series, Avihu Yitzhari, Accessibility Officer at Israel Railways, explains the foresight, expertise and dedicated work that enables the operator to run a fully accessible means of intercity transportation.
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Amtrak Virginia sets another ridership record in April
The Virginia Passenger Rail Authority has announced that ridership on the Amtrak Virginia service saw a 53.2% increase in April 2023 over April 2022.
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ArticleRoundtable: Improving On-Board Experiences
Moderated by Guy Dangerfield, Head of Transport User Strategy at Transport Focus, participants of this Roundtable explore how rail can learn from other mobility sectors to improve on-board experiences, the importance of a more personalised travel experience, and the role of technology to support how passenger input is gathered and ...