Episode 3: improving the passenger experience
Global Railway Review’s Editor, Craig Waters, speaks to Paul Vaclik, Head of R&D and Architecture at Nomad Digital, Rodrigo Fernandes, Product Director at Irdeto, and Keith O’Brien, Head of Business Development (EMEA) for Filmbankmedia, about how the rail passenger experience can be improved by offering an enjoyable journey using rich media content.
Nowadays, passengers expect equally as good levels of internet network access when onboard a train as they do at home. Giving passengers more control over their journeys through the integration of innovative technology will give customers more choice, time and freedom about how they travel by rail.
Nomad Digital are a specialist in intelligent transport, offering benefits to passengers and operators by improving connectivity on the move. The integration of Nomad Digital solutions into the on-board environment enhances passenger satisfaction levels, connectivity, journey information and entertainment.
In this episode, Paul Vaclik, Head of R&D and Architecture at Nomad Digital, Rodrigo Fernandes, Product Director at Irdeto, and Keith O’Brien, Head of Business Development (EMEA) for Filmbankmedia, discuss: How they think passenger demands have changed over the years; how Nomad Digital’s portal provides a seamless user experience; what level of partnership is required between different stakeholders to deliver the on-board technology; and what opportunities there are when evolving around future rail passenger demands.