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Digitalisation (Passenger Benefits) In-Depth Focus 2017

Posted: 31 January 2017 | | No comments yet

In this supplement: digitalisation for the rail passenger; customer insight steers digital development; Heathrow Express; and transforming over a billion railway journeys…

Digitisation Passenger Benefits in-depth focus 1 2017
  • Digitalisation for the rail passenger: Stefan Jugelt, Project Officer – Interoperability Unit, European Union Agency for Railways
  • Customer insight steers SJ’s digital development: Jenny Gejke, Head – Sales Channels, SJ
  • Heathrow Express – the smarter way: Justin Stenner, Head of Technology, Heathrow Express
  • Transforming over a billion railway journeys: Marie Austenaa, VP and Head – Personal Data & Mobile Identity Programme, GSMA

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