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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
Deutsche Bahn will utilise innovative technology to make it possible for travellers to book their rail journey across multiple international rail inventories and distribution systems directly at railway stations.
Transport for Wales, Keolis and Amey have reached an agreement which outlines a sustainable way forward for delivering their ambitious objectives for rail despite the effects of COVID-19.
The e-ticket barcode readers, which help to limit the spread of COVID-19, will also be installed at another 29 stations across the GTR network.
The move will help to secure the future of passenger services in Wales and the Borders area and protect jobs in the face of COVID-19.
Transport Focus has outlined that improved reliability and a simpler delay repay claims process can help increase confidence in the railway.
'Know Your Train' will allow Northern passengers to find out a wide range of information about the train that they will be travelling on in real-time.
The COVO-RAIL™ system is an innovative new system that allows passengers to queue comfortably and conveniently while maintaining social distancing.
By making the live data publicly available, passengers will be able to discover how accessible a station is prior to their journey.
As well as introducing new direct services between the two countries, SBB and DB will work to ensure that travel times will be further reduced.
Two new solutions - Automated Intelligent Video Review cameras and plasma technology - have been introduced on the TfW network to combat the challenges of autumn weather in the UK.
After being in operation for a year, Great Northern's Class 717 trains have enabled significant carbon emission savings across the Hertfordshire network.
HS2’s journey north accelerates as public consultation opens asking local communities to have their say on the railway’s proposed design refinements.
During Q1 of 2020-2021, the number of passenger journeys decreased by more than 400 million when compared to the same quarter in 2019-2020.
Supported by the German Federal Police, Deutsche Bahn is implementing new campaigns to ensure passenger compliance with face mask requirements.
By integrating HS2 and NPR, Transport for the North outlines that rail capacity will be released, carbon emissions cut and economic recovery propelled.
