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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
The Department for Transport (DfT) has unveiled a range of initiatives to remove barriers and improve confidence for disabled people as they return to trains after the pandemic.
A survey from Transport Focus has revealed that passengers prefer modern white-on-black information displays rather than the traditional orange-on-black dot matrix boards.
MTA Long Island Rail Road (LIRR) has announced that Wi-Fi is now available in Atlantic Terminal and cell connectivity for Verizon subscribers in the LIRR tunnel between Atlantic Terminal and Bedford Avenue.
Located at the south end of the famed Las Vegas Blvd., the 110-acre location will create a convenient hub for passengers to connect easily upon arrival in Las Vegas.
Plans for an urban realm around the new HS2 Old Oak Common station have been revealed, including new parkland to create a destination for people to relax as well as a venue for events and pop-up markets.
Amtrak's investment includes a contract with Siemens Mobility for the manufacture of up to 83 multi-powered modern trains, including dual power and hybrid battery trains.
The Oxfordshire Rail Corridor Study has outlined a number of future improvements to increase interconnectivity across Oxfordshire.
The funding will support the development of the Rail Data Marketplace, which will ultimately improve journeys for passengers across the UK.
The trial hopes to prove the benefits of body worn cameras in reducing anti-social behaviour on South Western Railway’s trains and at its stations.
The 'Journey Central' service will offer rail travellers a range of services in one integrated platform and is part of Grand Central's post-pandemic recovery.
By 2026, at the latest, Deutsche Telekom will supply the entire Deutsche Bahn rail network with its mobile network without any interruptions.
At the peak of construction, permanent works on HS2's Old Oak Common station will support over 2,300 jobs and 250 apprenticeships.
Based on a new study by the Potsdam Institute for Climate Impact Research, Deutsche Bahn has developed a resilience strategy to protect its network from the impacts of extreme weather and climate change.
New flexible rail tickets will give commuters more freedom and flexibility, matching modern working habits.
Following an investment of $28 million, Amtrak is set to deliver a range of improvements across its long distance overnight trains in order to improve the passenger experience.
