List view / Grid view
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
New research reveals Gen Z prefers human interaction over AI, while liberalised rail markets offer business travellers improved service and affordability.
RIA hails new ORR and DfT figures showing 7% more journeys and £11.5bn in rail revenue growth.
Nya, a certified therapy dog, is helping passengers and staff at TPE stations feel calmer, happier, and more connected.
FlixTrain announces €2.4 billion investment in new trains to expand affordable, sustainable high-speed rail across Germany and Europe.
Alstom’s Railway 200 festival in Derby will feature Locomotion No. 1 and over 50 historic and modern train exhibits.
Uber has announced plans to bring its brand to cross-channel rail services through a new co-branding partnership with Gemini Trains.
The Pink Soup Train offers a vibrant journey between Riga and Vilnius, celebrating Lithuania’s traditional cold beetroot soup and summer festival.
Govia Thameslink Railway is delivering 51 projects to improve station accessibility, safety and facilities across its 236-station UK network.
DFTO train operators collaborate to improve Deaf accessibility, rolling out BSL screens, apps, and staff training nationwide.
The Railway Interior Innovation Summit USA 2025 will explore train interior trends, sustainability, and the passenger experience, featuring top industry leaders and an exclusive Brightline facility tour.
TfL introduces clearer priority seating across the network and encourages passengers to consider those with non-visible health conditions.
New Amtrak Mardi Gras Service begins this summer, offering twice-daily connections and celebrating Gulf Coast culture and communities.
Transreport Japan K.K has launched Passenger Assistance Web, an accessible web-based assistance request application, available at Hankyu Railway Stations across Japan. The new platform allows passengers to arrange, review, and modify assistance requests easily, at any time, via smartphone or desktop.
New facilities designed to give disabled customers the confidence to travel by train have been installed at dozens of stations across the North of England.
Train travel is booming across the U.S., with North Carolina and Virginia seeing some of the highest traffic in the Southeast. In Fiscal Year 2024, the top stations in the region were the Staples Mill Road Station in Richmond, Va., and in Alexandria, Va., Charlotte, N.C., Raleigh, N.C, the Auto Train Station in Lorton, Va., and Norfolk, Va.
