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The Passenger

 

Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.

What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?

 

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Global Railway Review Issue 5 2021

20 October 2021 | By

Packed full of exclusive content, including: a Roundtable discussion on Decarbonising Rail; an In-Depth Focus to explore FRMCS; the impact of COVID-19 on Indonesia’s rail industry; establishing cyber-security for next generation rail mobility; and much more!

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Empowering the passenger: “Forewarned is forearmed”

11 October 2021 | By

Here, Patrick McDougall, CEO of Nexus Alpha, provides thoughts on a number of topics, from how to improve customer information, how the industry reacted to COVID-19, through to sustainability and how solar powered passenger information signs can help train operators move towards net zero.