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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
Created by acclaimed designer Johan Berhin, the new seating represents a significant upgrade in comfort, style and convenience, with tables and USB charging points built in to improve the journey experience for passengers.
Chris Nuttall, Managing Consultant at Atkins, explores how rail travel in Britain can be transformed by reducing journey times, significantly improving frequencies and relieving overcrowding.
Free and unlimited Wi-Fi service has gone live at Victoria, Euston and London Bridge stations, with more major stations to follow during 2021.
Deutsche Bahn will utilise innovative technology to make it possible for travellers to book their rail journey across multiple international rail inventories and distribution systems directly at railway stations.
John Till, Head of Information Delivery at Southeastern, tells Global Railway Review more about how their new ‘SeatFinder’ capacity tool, which allows the operator to change the way they analyse and use train load data so that they can continue to make improvements that provide confidence and reassurance to passengers.
Ahead of the Railway Industry Association’s (RIA) next Unlocking Innovation webinar series – focusing on Routes to Zero Carbon Rail – RIA’s Public Affairs & PR Director, Max Sugarman, speaks to Network Rail’s Project Manager and Coordinator for IN2STEMPO, Aneta Tumilowicz, about the opportunities and benefits from the IN2STEMPO smart…
Transport for Wales, Keolis and Amey have reached an agreement which outlines a sustainable way forward for delivering their ambitious objectives for rail despite the effects of COVID-19.
The e-ticket barcode readers, which help to limit the spread of COVID-19, will also be installed at another 29 stations across the GTR network.
The move will help to secure the future of passenger services in Wales and the Borders area and protect jobs in the face of COVID-19.
Transport Focus has outlined that improved reliability and a simpler delay repay claims process can help increase confidence in the railway.
'Know Your Train' will allow Northern passengers to find out a wide range of information about the train that they will be travelling on in real-time.
The COVO-RAIL™ system is an innovative new system that allows passengers to queue comfortably and conveniently while maintaining social distancing.
By making the live data publicly available, passengers will be able to discover how accessible a station is prior to their journey.
As well as introducing new direct services between the two countries, SBB and DB will work to ensure that travel times will be further reduced.
Two new solutions - Automated Intelligent Video Review cameras and plasma technology - have been introduced on the TfW network to combat the challenges of autumn weather in the UK.
