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The Passenger

 

Turning a train journey in to a pleasant experience

12 April 2018 | By

In order to attract more passengers onto trains, we must ensure the highest quality journey experience. To provide the best service possible, Netherlands Railways (NS) has committed to placing the customer at the very heart of its mission statement and developed a measuring instrument that enhances the complete train journey…

Regional Debate – Scandinavia

2 April 2018 | By

Scandinavia’s rail network is already one of the world’s most advanced, and one that continues to benefit from investment and support. This regional debate involving some key industry leaders explores the driving forces behind the region’s rail success and provides a platform for discussion on the future of rail in…

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