King Charles renews DB Cargo UK royal warrant
DB Cargo UK has been awarded a new warrant by His Majesty King Charles III to maintain and operate the Royal Train.
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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
DB Cargo UK has been awarded a new warrant by His Majesty King Charles III to maintain and operate the Royal Train.
Eurostar has announced the resumption of its direct service between Amsterdam and London, offering travellers a seamless and sustainable journey from the heart of Amsterdam to the heart of London.
A new web application Passenger Assistance is due to be launched in Japan in Spring 2025, by Transreport in partnership with Hankyu Corporation (Hankyu).
The company set to deliver a new railway line to connect Oxford, Milton Keynes, Bedford and Cambridge has welcomed record numbers of attendees to its latest consultation.
Eurostar has achieved significant growth in 2024, reporting a +5% increase in passenger numbers compared to 2023. A total of 19.5 million customers travelled with Eurostar, marking the highest annual number of passengers in the company’s history—850,000 more than in 2023, Eurostar’s most successful year yet.
The 27th September 2025 marks the 200th anniversary of the opening of the Stockton and Darlington Railway (S&DR) in the north east of England, a pivotal moment in history which gave birth to the modern railway.
During the festive season with unpredictable weather and record passenger volumes, the barriers experienced by Disabled and older passengers, and anyone with access needs, can increase significantly. Emma Partlow, Director of Consumer Engagement and Policy, Transreport, explains that reducing barriers is something to address all year round, not just seasonally.
MTR Corporation launched a safety campaign recognising 144 captains for safe driving and promoting travel safety awareness, especially for elderly passengers.
Network Rail will trial displaying live travel updates on a large screen at London Euston from 11 December 2024, as part of a broader plan to improve the passenger experience during the busy festive period.
A new rail timetable effective introduces service adjustments, increased capacity and engineering-related changes across the North of England, with passengers advised to check journeys in advance.
Explore digital transformation in rail asset management with DELMIA to enhance efficiency and sustainability.
Virgin Trains Ticketing has expanded its partnership with SilverRail, introducing advanced tools like split ticketing and flexible route options to help customers save up to 78% on rail fares.
Northern has pledged to improve accessibility and passenger assistance reliability, focusing on staff training, technology use and enhanced support for disabled passengers, with progress monitored by the ORR.
TransPennine Express celebrates the holiday season with a festive on-board menu and community-driven decorations at Selby station.
Amtrak has completed a $4 million renovation of the G.K. Butterfield Station in Wilson, N.C., enhancing accessibility, safety and comfort as part of its nationwide commitment to improving the travel experience.