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For better rider experience: innovative services lead the change

16 July 2020 | By

Low cost and convenience are among the top choices for citizens for choosing to travel on urban rail transit networks. However, as the systems continue to gain popularity, increased passenger volumes are now contributing to a poor passenger experience. How can increasing scale and passenger volume be managed effectively, and…

Mind the gap: Addressing the rail skills shortages post-COVID-19

7 July 2020 | By

With major plans for rail development in the UK, such as HS2, it’s crucial that skilled talent is attracted and trained quickly; latest figures estimate that 50,000 more professionals are needed in rail. Tania Bowers, Legal Counsel and Head of Public Policy at The Association of Professional Staffing Companies (APSCo)…

ProRail: Motivated to reduce risk at level crossings

3 July 2020 | By

Anne Zwiers was appointed as Director of Level Crossings at ProRail in the summer of 2019; a new position aimed at infusing speed and focus into ProRail’s level crossing policy and working method. In an interview for Global Railway Review , Anne reveals the measures ProRail are taking to reduce the…

Good behaviour on and around rail tracks: ‘Railspect’

1 July 2020 | By

In 2019 – with the support of the Belgian government, the railway police and the security service of operator NMBS/SNCB – Infrabel launched ‘Railspect’, a national action plan to tackle dangerous behaviour on and around rail tracks. Bram De Saedeleer, Head of Safety and Punctuality Communications and Campaigns for Infrabel,…