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FlixTrain orders 65 new high-speed trains to drive growth across Germany and Europe
FlixTrain announces €2.4 billion investment in new trains to expand affordable, sustainable high-speed rail across Germany and Europe.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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Historic Locomotion No. 1 to star at Alstom’s Railway 200 celebration in Derby
Alstom’s Railway 200 festival in Derby will feature Locomotion No. 1 and over 50 historic and modern train exhibits.
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Uber and Gemini Trains team up!
Uber has announced plans to bring its brand to cross-channel rail services through a new co-branding partnership with Gemini Trains.
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Travel the Baltic on the pink soup train celebrating Lithuania’s iconic summer dish
The Pink Soup Train offers a vibrant journey between Riga and Vilnius, celebrating Lithuania’s traditional cold beetroot soup and summer festival.
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£1.7 million invested to improve access and safety at stations across UK rail network
Govia Thameslink Railway is delivering 51 projects to improve station accessibility, safety and facilities across its 236-station UK network.
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Omnichannel Payment Solutions Transforming Public Transport: Insights from Transport Ticketing Global 2025
Our team attended Transport Ticketing Global, the premier industry event focused on smart ticketing innovations for public transport. This March the London-based conference has welcomed over 1,200 ticketing and mobility professionals representing 65 countries, including key decision-makers from transport operators, authorities and technology providers across the ecosystem.
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Publicly owned train operators boost accessibility with BSL and tech during Deaf Awareness Week
DFTO train operators collaborate to improve Deaf accessibility, rolling out BSL screens, apps, and staff training nationwide.
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Railway Interior Innovation Summit USA 2025 to take place in Orlando, hosted by Brightline and Siemens Mobility
The Railway Interior Innovation Summit USA 2025 will explore train interior trends, sustainability, and the passenger experience, featuring top industry leaders and an exclusive Brightline facility tour.
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Roundtable: Meeting customer expectations
As passenger expectations continue to evolve in today’s fast-paced, digital-first world, rail operators face increasing pressure to deliver seamless, personalised, and dependable journeys. But how can the industry adapt to keep up with these rising demands?
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TfL launches new priority seat design and urges passengers to be mindful of hidden disabilities
TfL introduces clearer priority seating across the network and encourages passengers to consider those with non-visible health conditions.
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In-Depth Focus: Rail Interior Design
As passenger needs evolve, rail interior design is moving far beyond comfort and aesthetics. Operators today are reimagining interiors to deliver a travel experience that is inclusive, sustainable, and powered by innovation.
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Amtrak to launch Mardi Gras rail service connecting New Orleans and Mobile via coastal Mississippi
New Amtrak Mardi Gras Service begins this summer, offering twice-daily connections and celebrating Gulf Coast culture and communities.
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Hankyu Railway empower accessible rail travel in Japan with new app
Transreport Japan K.K has launched Passenger Assistance Web, an accessible web-based assistance request application, available at Hankyu Railway Stations across Japan. The new platform allows passengers to arrange, review, and modify assistance requests easily, at any time, via smartphone or desktop.
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Northern installs 40 new Passenger Assist points
New facilities designed to give disabled customers the confidence to travel by train have been installed at dozens of stations across the North of England.
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A coffee-table chat with… Emmanuel Colin, Director of Customer Services at RATP Dev Mobility Cairo
Transport expert and influencer, Paul Comfort, speaks to Emmanuel Colin about the importance of customer service and passenger experience on modern rail.
