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All aboard as inspiration train celebrates 200 years of UK rail at Crewe
Thousands visit Inspiration train at Crewe, learning about rail history, innovations, and careers across the UK.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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Passengers benefit from faster satellite wifi on south western railway festive services
Passengers travelling between London and the south of England enjoy onboard connectivity through a new satellite wifi trial launched by South Western Railway this Christmas.
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Network Rail confirms four delivery partners for £1.75bn Midlands Rail Hub upgrade
Network Rail has named four industry partners to design and develop the Midlands Rail Hub, unlocking major capacity and connectivity improvements across the region.
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East Midlands Railway’s GPS-based pay as you go ticketing trial expands
More than 500 passengers sign up as East Midlands Railway urges customers to join pioneering GPS-based Digital Pay As You Go ticketing trial.
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Canada confirms Ottawa–Montreal as first segment of Alto high-speed rail project
Canada selects Ottawa–Montreal as first phase of its inaugural high-speed rail network, with construction from 2029 and nationwide consultations beginning in 2026.
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ORR publishes first benchmarking report on train operators’ passenger assistance and highlights areas for improvement
The ORR report reveals unreliable delivery of passenger assistance across UK rail operators, prompting formal investigations and action plans to improve service for disabled passengers.
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Mayor Sadiq Khan confirms London TfL Tube and rail fare rises for 2026
Sadiq Khan sets out TfL Tube and rail fare increases for 2026, revealing capped rises and funding-led plans for London’s rail network.
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FirstGroup selected as TfL’s preferred operator for London Overground contract
Transport for London has selected FirstGroup for the new London Overground operator contract, awarding an eight-year deal to run and improve services.
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Government unveils Great British Railways branding ahead of parliamentary Railways Bill debate
New Great British Railways branding and livery revealed as Railways Bill enters parliamentary debate later today, signalling a reset of Britain’s rail management and customer experience.
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Publicly owned train operators drive major new UK fleet investment
UK publicly owned train operators are advancing significant fleet procurements designed to modernise services, boost accessibility and improve performance for passengers.
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Contactless pay-as-you-go expands to 30 South-East rail stations
Passengers at 30 more National Rail stations in the South East can tap to travel from December, although Greater Anglia locations are now delayed until summer.
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Eurostar and Deutsche Bahn advance plans for direct London to Germany high-speed trains
Eurostar and Deutsche Bahn have signed an MoU to pursue direct high-speed trains linking London with Cologne and Frankfurt from early 2030s.
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Cardiff Central redevelopment approved as major station overhaul begins 2026
A £77 million funding boost has cleared the way for Cardiff Central’s 2026 rebuild, transforming capacity and passenger experience at Wales’ busiest station.
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RMT condemns rising rail worker attacks as shrinking British Transport Police presence bites
Assaults on UK rail staff have reportedly surged as British Transport Police numbers decline, prompting RMT to demand urgent government action and new protections.
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Alstom deploys Australia’s first brownfield CBTC signalling system as Melbourne Metro Tunnel opens
Alstom’s Urbalis Flo CBTC signalling system is now live in Melbourne’s Metro Tunnel, boosting capacity and modernising Australia’s busiest urban rail network.
