news

RSSB launches £4m competition to enhance customer experience through collaboration

0
SHARES

Posted: 19 April 2016 | | No comments yet

The RSSB has announced details of a £4 million innovation competition which challenges train operators and suppliers to work together to enhance customer experience.

Rail Delivery Group responds to increase in regulated rail fares

The RSSB has announced details of a £4 million innovation competition which challenges train operators and suppliers to work together to enhance customer experience.

RSSB launches £4m competition to enhance customer experience through collaboration

The RSSB’s Train Operator Competition 2016 (TOC’16) has been designed to encourage industry collaboration in order to develop new and innovative ways to improve performance, reliability and safety on the railway whilst enhancing the experience of customers travelling by train.

RSSB TOC’16 innovation competition encourages collaboration between train operators and suppliers

Commenting on the TOC’16 launch, RSSB’s Innovations Programme Director, Neil Webster, said: We have found a number of common challenges facing train operators. The door-to-door journey of the customer, punctuality and reliability at stations and disruption management are just a few and are additional to the industry-wide challenges of increasing capacity, safety and security”.

“Designed to help operators and suppliers work closely to find solutions which will overcome specific challenges which can be implemented on the railway”

Mr Webster continued: “The TOC’16 competition has been designed to help operators and suppliers work closely to find solutions which will overcome specific challenges which can be implemented on the railway”.

Further details about TOC’16 and additional funding opportunities can be found here.

Proposals for TOC’16 must be submitted by consortia containing at least one train operator and at least one supplier. Four to six consortia projects will be chosen and each will be provided with up to £1m funding to progress the proposal.

The competition will officially open at a launch and briefing event on the 19 May 2016 and close on the 16 September 2016.

 

SIGN ME UP

 

Stay Connected with Global Railway Review — Subscribe for Free!

Get exclusive access to the latest rail industry insights from Global Railway Review — all tailored to your interests.

Expert-Led Webinars – Gain insights from global industry leaders
Weekly News & Reports – Rail project updates, thought leadership, and exclusive interviews
Partner Innovations – Discover cutting-edge rail technologies
Print/Digital Magazine – Enjoy two in-depth issues per year, packed with expert content

Choose the updates that matter most to you. Sign up now to stay informed, inspired, and connected — all for free!

Thank you for being part of our community. Let’s keep shaping the future of rail together!

Related topics

Leave a Reply

Your email address will not be published. Required fields are marked *

Share via
Share via