From May 2021, Virgin plans to operate customer-focused services which will offer free Wi-Fi and entertainment, a seat guarantee, automatic compensation for delays, and the cheapest fares available.
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As part of a new 'passenger first' initiative at Network Rail, the new Managing Directors are hoped to drive the change throughout the company.
31 October 2013 | By Department for Transport
The government is investing £3.25 million in modernising ‘touch in – touch out’ ticketing technology for rail passengers...
30 September 2013 | By Stagecoach
Eight accolades recognising community initiatives across East Midlands Trains and South West Trains...