news

Sweden’s MTR Express celebrates six months operational service

0
SHARES

Posted: 2 October 2015 | | No comments yet

Operator MTR Corporation celebrates six successful months of passenger service on its intercity MTR Express route in Sweden. MTR, holder of the London Crossrail concession and current joint operator of London Overground, launched the open access MTR Express on 21 March 2015. Since then the 455 kilometre route, which runs from Stockholm on the east […]

Sweden’s MTR Express celebrates six months operational service

Operator MTR Corporation celebrates six successful months of passenger service on its intercity MTR Express route in Sweden.

Sweden’s MTR Express celebrates six months operational service

The MTR Express service is run with a total of six brand new FLIRT trains built by Swiss manufacturer Stadler. Each train has five carriages and can carry 244 passengers.

MTR, holder of the London Crossrail concession and current joint operator of London Overground, launched the open access MTR Express on 21 March 2015. Since then the 455 kilometre route, which runs from Stockholm on the east coast and the major industrial city of Gothenburg on the west, has significantly increased the number of services available and has achieved a 93 percent passenger satisfaction rating.

MTR Express achieves 93 percent passenger satisfaction rating

August 2015 saw MTR increase services on the line from 50 to 90 per week. This followed successful completion of testing and commissioning of six additional Stadler FLIRT vehicles.

MTR Express celebrates six months operational service

As well as achieving a 93 percent satisfaction rate in six months, MTR state the service also received a customer net promoter score of 63 – the best in its class for August 2015. In addition, punctuality levels for the services are 10 percentage points higher on the same route than its main competitor.

MTR is currently a shortlisted bidder for the next London Overground concession, where the winning operator will work with Bombardier to introduce 45 new trains on the West Anglia and Gospel Oak to Barking lines. The operator is also bidding for the Pendeltåg commuter railway concession in Stockholm, where a large fleet of Alstom trains will be delivered over the next two years.

OUT NOW: The Definitive Guide to Rail’s Digital Future

The rail industry is undergoing a digital revolution, and you need to be ready. We have released our latest market report, “Track Insight: Digitalisation.”

This is not just another report; it’s your comprehensive guide to understanding and leveraging the profound technological shifts reshaping our industry. We move beyond the buzzwords to show you the tangible realities of AI, IoT, and advanced data analytics in rail.

Discover how to:

  • Optimise operations and maintenance with real-time insights.
  • Enhance passenger services through seamless, high-speed connectivity.
  • Leverage technologies like LEO satellites to improve safety and efficiency.

Featuring expert analysis from leaders at Nomad Digital, Lucchini RS, Bentley Systems and more, this is a must-read for any rail professional.

Access your copy now!

 

 

 

 

 

Related organisations

Related regions