Northern has won a national customer experience award for its unique approach to improving accessibility on trains and at stations.
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Northern Accessibility User Group (NAUG)
Thanks to Northern’s accessibility fund, the Better Journeys by Rail scheme is aiming to support the rail service access of older and disabled people in the Yorkshire region.
Rail operator Northern are to launch state-of-the-art virtual reality simulation, developed to support and improve passengers with reduced mobility travel access and experiences.