Heathrow Express has partnered with Google Maps, offering passengers fast access to tickets and information on travel times between central London and Heathrow Airport, using the Google Maps journey planner.
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Arriva has launched its first MaaS smart mobility app, ‘glimble’. The app enables passengers to plan, pay and ride with any public transport operator, shared transport, or micro-mobility provider.
Trainline has introduced its latest update to the Trainline app, with automatic notifications to app customers if their booked journey is significantly delayed.
Brightline Trains, the only privately funded high-speed passenger rail system in the U.S., has appointed a software company to elevate its customer app with journey planning capabilities.
Translink, Northern Ireland’s main public transport provider, announces the launch of its new employee communication ‘Spirit’ app, available to all employees working for the organisation.
The Department for Transport (DfT) has unveiled a range of initiatives to remove barriers and improve confidence for disabled people as they return to trains after the pandemic.
MTA Long Island Rail Road (LIRR) has announced that Wi-Fi is now available in Atlantic Terminal and cell connectivity for Verizon subscribers in the LIRR tunnel between Atlantic Terminal and Bedford Avenue.
The funding will support the development of the Rail Data Marketplace, which will ultimately improve journeys for passengers across the UK.
In Episode 5 of Global Railway Review’s podcast, Steve White, Chief Operating Officer at Govia Thameslink Railway, speaks to our Junior Editor, Leah Hockley, about the UK's train stations and how they are developing to become safer, more sustainable and more inviting for passengers.
In order to provide greater transparency when it comes to choosing tickets, GTR and Southeastern's Season Ticket Calculator will enable commuters to purchase tickets that fit their flexible work schedules.
A new app has been launched in Great Britain that will make it easier and quicker for disabled people to request assistance for their train journeys, helping people to travel with confidence.
FirstGroup has agreed with the Department for Transport two National Rail Contracts for the SWR and TPE train operating companies, with a primary term of two years.
The Alert Me by Messenger technology provides rail passengers with the available transport options and information regarding disruption and crowding.
Chris Fowler, Customer Services Director at UK train operating company Southern, gives a behind-the-scenes look into the different initiatives implemented to improve their customer experience during the COVID-19 pandemic and also the future plans to support their passengers as transport demands evolve.
Oleg Valinsky, Deputy Managing Director of Russian Railways, shares details about the railway company’s train driver mobile app and how it helps to interact with locomotive crews.