The Department for Transport (DfT) has unveiled a range of initiatives to remove barriers and improve confidence for disabled people as they return to trains after the pandemic.
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MTA Long Island Rail Road (LIRR) has announced that Wi-Fi is now available in Atlantic Terminal and cell connectivity for Verizon subscribers in the LIRR tunnel between Atlantic Terminal and Bedford Avenue.
The funding will support the development of the Rail Data Marketplace, which will ultimately improve journeys for passengers across the UK.
In Episode 5 of Global Railway Review’s podcast, Steve White, Chief Operating Officer at Govia Thameslink Railway, speaks to our Junior Editor, Leah Hockley, about the UK's train stations and how they are developing to become safer, more sustainable and more inviting for passengers.
In order to provide greater transparency when it comes to choosing tickets, GTR and Southeastern's Season Ticket Calculator will enable commuters to purchase tickets that fit their flexible work schedules.
A new app has been launched in Great Britain that will make it easier and quicker for disabled people to request assistance for their train journeys, helping people to travel with confidence.
FirstGroup has agreed with the Department for Transport two National Rail Contracts for the SWR and TPE train operating companies, with a primary term of two years.
The Alert Me by Messenger technology provides rail passengers with the available transport options and information regarding disruption and crowding.
Chris Fowler, Customer Services Director at UK train operating company Southern, gives a behind-the-scenes look into the different initiatives implemented to improve their customer experience during the COVID-19 pandemic and also the future plans to support their passengers as transport demands evolve.
Oleg Valinsky, Deputy Managing Director of Russian Railways, shares details about the railway company’s train driver mobile app and how it helps to interact with locomotive crews.
In the next instalment of Global Railway Review’s exclusive series, Greater Anglia reflects on 2020 and the impact of the pandemic on its business, as well as highlighting three employees who have dedicated the last 12 months to keeping passengers safe, informed and moving.
The technology publishes the level of passengers onboard Hull Trains services in real time in order to help to make socially-distanced travelling easier.
The rail industry continually strives to identify ways to ensure that train users have the best possible experience, and travelling through train stations plays a huge part in this. Although train stations are understandably much quieter at the moment, passengers will eventually return – so, how will train stations adapt…
Rebecca Dartnall, Head of Digital Products at London North Eastern Railway (LNER), reflects on the leap that rail passengers have made in terms of technology, particularly smart ticketing, in the last year. Is now the time to take this progress further, and make smart payments an inherent part of our…
Danny Gonzalez, Chief Digital and Innovation Officer at British train operating company, London North Eastern Railway (LNER), explains how they are leading the way to bring digital innovation and connectivity to UK rail.