The technology publishes the level of passengers onboard Hull Trains services in real time in order to help to make socially-distanced travelling easier.
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The rail industry continually strives to identify ways to ensure that train users have the best possible experience, and travelling through train stations plays a huge part in this. Although train stations are understandably much quieter at the moment, passengers will eventually return – so, how will train stations adapt…
Rebecca Dartnall, Head of Digital Products at London North Eastern Railway (LNER), reflects on the leap that rail passengers have made in terms of technology, particularly smart ticketing, in the last year. Is now the time to take this progress further, and make smart payments an inherent part of our…
Danny Gonzalez, Chief Digital and Innovation Officer at British train operating company, London North Eastern Railway (LNER), explains how they are leading the way to bring digital innovation and connectivity to UK rail.
Justin Ryan, Accessibility and Inclusion Manager at Southeastern, tells Global Railway Review about Southeastern’s most recent accessibility improvements.
Measures within Southeastern's new travel policy include the setting up of a Passenger Accessibility Panel and the creation of a new bespoke disability awareness training programme.
Take a look at Global Railway Review's most read news stories of 2020, including an app to help social distancing on trains, the world’s first two hydrogen trains successfully completing trial passenger services, and American high-speed rail project developments.
Isana Derici, Social Media Interface Manager at Govia Thameslink Railway (GTR), provides a look into how social media is used to improve the customer experience for the UK’s biggest rail operator.
The capacity checker will allow customers to see which trains may have the most space available, subsequently supporting social distancing requirements by encouraging people to avoid busier trains.
The five will receive commercial and technical support as they develop their technology to help deliver Europe’s largest infrastructure project.
Southeastern, the train company running services into London and the South East, is the first in the UK to share train load data directly with passengers so they can understand carriage capacity before boarding services and social distance more effectively.
Trainline has launched a nationwide beta-test of Crowd Alerts, a crowd-sourced feature in its app to help customers alert their fellow travellers if it’s not possible to social distance on a specific train.
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of £9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
Providing a north to south network is the focus of Trenitalia’s 2020 summer timetable, with new connections to encourage more and more people to leave their cars at home.
In an exclusive interview with Global Railway Review, Astrid Bunt, Head of Stations at ProRail, explains how much of a role train stations play in contributing to the overall passenger experience.