London North Eastern Railway is trailing an innovative technology at Doncaster railway station which aims to make it simpler for customers to board trains.
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Northern has won a national customer experience award for its unique approach to improving accessibility on trains and at stations.
A multi-million-pound programme will turn Bristol Temple Meads into the UK’s first ‘Station Innovation Zone’, trialling new technologies designed to upgrade passengers’ experience.
Raman Arora, Principal Project Engineer in the Centre for Railway Information Systems (CRIS) – the IT arm of India’s Ministry of Railways, explains how the Smart Freight Operations Optimisation and Real-Time Information (SFOORTI) solution is a useful digital platform for the planning, allocation, coordination, monitoring and analysis of Indian Railways’…
SWR is the first Train Operating Company to use a new form of cutting-edge technology to improve station accessibility for visually impaired passengers.
In this interview for Global Railway Review, Alex Froom, CEO of Zipabout, talks about the challenges faced by the rail industry, how we can drive train usage back up and what we can do to contribute to a sustainable railway.
After 18 years of service, passenger assistance buggies at London Euston station have been replaced by 12 new electric machines.
Northern have introduced a new app that will help staff to check the status of self-service ticket machines on the network.
In First of a Kind’s sixth year, the UK Government is making £7.6 million available to support cutting-edge ideas for rail innovation.
The ‘Seat Picker’ feature gives Avanti West Coast app users the ability to select their ideal seat for their journey and view how busy trains are when booking journeys.
GTR survey shows that 84 per cent of young people say they would be more likely to travel by train thanks to smart ticket tech.
To aid a seamless passenger journey, Transport for Wales has launched a new smartphone app, with enhanced live travel and ticketing features, as well as a bilingual service.
Heathrow Express has partnered with Google Maps, offering passengers fast access to tickets and information on travel times between central London and Heathrow Airport, using the Google Maps journey planner.