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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
Providing a north to south network is the focus of Trenitalia’s 2020 summer timetable, with new connections to encourage more and more people to leave their cars at home.
Leaders across the North of England have highlighted the importance of restoring passenger confidence in rail in order to ensure post-COVID-19 stability.
The new figures outline a fall of 51 million UK rail passenger journeys during Q4 of 2019-2020, highlighting the unprecedented impact of the COVID-19 pandemic.
The new system introduced by National Rail will help to enable social distancing and keep passengers safe while travelling.
The Department for Transport (DfT) has announced that from 15 June 2020, it will be mandatory for passengers to wear face coverings when using public transport in England.
The new technology, supplied by Siemens Mobility, will work to monitor social distancing on Thameslink and Great Northern trains.
The Welsh Government has announced it will spend up to £65 million over the next six months to ensure train services on the Wales and Borders network continue to operate for key workers and others that rely on the train to travel.
The majority of the trains are now in passenger service on the Greater Anglia network, with the last 11 trains currently undergoing final testing.
The introduction of the virucide is the newest measure implemented as part of Govia Thameslink Railway's enhanced COVID-19 cleaning regime.
In an exclusive interview with Global Railway Review, Astrid Bunt, Head of Stations at ProRail, explains how much of a role train stations play in contributing to the overall passenger experience.
After suspending services on 30 March 2020 as a result of the COVID-19 pandemic causing a drastic drop in passenger numbers, Grand Central has announced the extension of the suspension.
To reflect the huge growth in demand for contactless payments, Northern Ireland's public transport operator, Translink, has enhanced its app, smartcard and contactless offerings.
The Australasian Railway Association (ARA) has welcomed the Federal Government’s response to the recent 'Building Up & Moving Out' report which highlights the critical role rail will continue to play in the development of Australia’s cities and freight networks.
Tom Meacock, Client Director, Strategic Rail at Atkins, looks at the critical issues facing the rail sector as we look to the ‘new normal’ and how might we respond to them.
Independent watchdog Transport Focus is calling for reassurances for passengers as 62 per cent say they wouldn’t feel comfortable using public transport unless social distancing is in place.
