news
ORR launch consultation on proposals for the Rail Ombudsman
The Office of Rail and Road will take over responsibility from the Rail Delivery Group for sponsoring the Rail Ombudsman
List view / Grid view
Office of Rail and Road (ORR)
The UK’s Office of Rail and Road (ORR) is a non-ministerial government department responsible for the economic and safety regulation of Britain’s railways, and the economic monitoring of Highways England.
news
ORR finds number of post-pandemic rail journeys doubled over last year
ORR figures have found that 990 million journeys were made in Britain over the last year, a huge increase from 2020-21 where only 388 million journeys were made.
news
ORR stats show rail performance is better than before pandemic
The latest ORR stats show that rail performance worsened in January to March 2022, although it still performed better than it was before the pandemic.
news
ORR data reveals Britain’s railways remain one of the safest in Europe
The Office of Rail and Road has published new data which shows that Britain has one of the safest railways in Europe.
news
Study suggests ways to make train commuting quicker and safer
Research by Aston University has suggested three ways that commuting can be made quicker and safer for passengers.
news
Elizabeth line officially receives final approvals from ORR
ORR have officially given London’s Elizabeth line the green light ahead of it’s opening on 24 May 2022.
news
ORR to ramp up scrutiny of Network Rail’s work
ORR will increase the scrutiny of Network Rail’s work on behalf of passengers and taxpayers, as the UK recovers from financial impact of the pandemic.
news
ORR and Network Rail working to improve rail signalling
ORR have published Network Rail’s response on the state of the railway signalling market, with both working together to drive improvements.
news
RAIB release report into Norfolk level crossing near miss
After a near collision between a passenger train and two cars at Coltishall Lane user worked level crossing, the RAIB have released several recommendations.
news
ORR set out decisions needed to deliver timetable improvements
The ORR has set out the key decisions needed for the successful delivery of the West Coast Main Line and East Coast Main Line timetable projects.
news
ORR publish safety report for Hitachi Rail’s Class 800 series
Following safety issues that lead to the withdrawal of Hitachi Rail’s Class 800 series trains in May 2021, ORR have published a safety review with several recommendations.
news
ORR membership changes open the body to non-members
ORR has accepted a set of commitments offered by the RACF that will reduce membership restrictions and give train companies more choice.
news
Improved process for passengers to claim delay compensation debuts
New licence requirements on Britain's train companies require them to provide passengers with clear information about their entitlements to compensation.
news
Rail journeys increased across October and December despite restrictions
Rail journeys increased to 285 million in Britain over October and December 2021, marking the highest number of passenger journeys since January to March 2020.
news
Britain’s rail regulator acts to make it easier to claim for train delays
Britain's Office of Rail and Road (ORR) has finalised a Delay Compensation Code of Practice that train companies must comply with by April 2022.
