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Pin-pointing punctuality

23 January 2020 | By

Every second matters to passengers, but did you know quite how much? In 2018 passenger satisfaction dropped to a 12-year low, with one in seven trains falling short of the industry measure of punctuality. During this period the UK's Office of Rail and Road (ORR) said "no-one took charge" during…

podcast

Podcast: Episode 2 – Anthony Smith

27 November 2019 | By

For Episode 2 of Global Railway Review’s podcast, Anthony Smith, Chief Executive of Transport Focus speaks to our Editor, Craig Waters, about what Britain's railways do best, how the industry needs to change, the use of innovative technology, and are Britain's rail passengers getting the best deal?