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UK-based technology firms set to join HS2 Innovation Accelerator initiative announced
The five will receive commercial and technical support as they develop their technology to help deliver Europe’s largest infrastructure project.
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Southeastern becomes first UK TOC to share train load data directly with passengers
Southeastern, the train company running services into London and the South East, is the first in the UK to share train load data directly with passengers so they can understand carriage capacity before boarding services and social distance more effectively.
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Trainline launches app feature to help travellers social distance on trains
Trainline has launched a nationwide beta-test of Crowd Alerts, a crowd-sourced feature in its app to help customers alert their fellow travellers if it’s not possible to social distance on a specific train.
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UK DfT awards funding for new tech to revolutionise rail travel
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of £9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
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Trenitalia’s summer timetable relaunched to meet new demands for mobility
Providing a north to south network is the focus of Trenitalia’s 2020 summer timetable, with new connections to encourage more and more people to leave their cars at home.
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An interview with ProRail’s Astrid Bunt: Train stations and their impact on passenger experience
In an exclusive interview with Global Railway Review, Astrid Bunt, Head of Stations at ProRail, explains how much of a role train stations play in contributing to the overall passenger experience.
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Translink meets growing contactless ticketing demand with enhanced app
To reflect the huge growth in demand for contactless payments, Northern Ireland's public transport operator, Translink, has enhanced its app, smartcard and contactless offerings.
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WhatsApp for customer enquiries introduced by Transport for Wales
The new WhatsApp service will allow TfW Rail Services customers to contact the social media team to enquire about a range of information, including live travel updates.
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‘My Driver by Thalys’ service adds new mobility options
Thalys passengers can now choose between around 50 local taxi fleets to complete their rail journeys via the Thalys app or website.
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Making use of digital solutions to safeguard rail’s future
Stephanie Klecha, Head of Digital Services at Porterbrook, speaks to our Editor, Craig Waters, with her views on making rail more attractive for passengers, data-sharing, the importance of empowering the workforce, and how industry collaboration is key to rail’s future success.
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Transport for Wales introduces sign language app for the deaf community
The app has been designed to improve accessibility and inclusion on the Transport for Wales network and make travel easier for deaf passengers.
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Facing challenges head-on to drive innovations in rail forward
10 December 2019 | By
We speak to Gerald Schinagl, Digital Innovation Manager at ÖBB about how the company is boldly moving forward with its digital initiatives to improve operations and ensure passenger and employee satisfaction.
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Network Rail uses AR technology to show passengers replacement footbridge designs
In a first for Network Rail, augmented reality (AR) is being used to help passengers visualise replacement footbridges at stations.
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SWR celebrates its smart ticketing facilities for ‘Smart Week’
'Smart Week' sees South Western Railway showcasing its range of smart ticketing options, which are currently being used for 56 per cent of journeys.
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Smart train tickets are more popular than ever before in Britain
14 October 2019 | By
The days of paper rail tickets being used in Britain could be numbered as more passengers than ever before are opting for smart tickets.
