Inclusivity driving the designs of East West Rail’s stations
EWR is gaining feedback from people with lived experience of disabilities to inform station designs, aiming to help build a modern, accessible railway that works for everyone.
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EWR is gaining feedback from people with lived experience of disabilities to inform station designs, aiming to help build a modern, accessible railway that works for everyone.
Allison Harbor, Accessibility Delivery Manager, South Western Railway, shares the benefits of moving to a real-time system powered by Transreport’s Passenger Assistance technology.
Land Sheriffs launch targeted trespass and welfare patrols across key UK stations to reduce disruption and improve passenger safety.
Nya, a certified therapy dog, is helping passengers and staff at TPE stations feel calmer, happier, and more connected.
Gone are the days of purely aesthetic train cabins. Today's rail interior design is a complex blend of sustainability, accessibility and cutting‑edge technology, all aimed at maximising the passenger experience. Elizabeth Jordan had the honour of judging for the Rail Interior Awards 2024.
Govia Thameslink Railway is delivering 51 projects to improve station accessibility, safety and facilities across its 236-station UK network.
DFTO train operators collaborate to improve Deaf accessibility, rolling out BSL screens, apps, and staff training nationwide.
As passenger expectations continue to evolve in today’s fast-paced, digital-first world, rail operators face increasing pressure to deliver seamless, personalised, and dependable journeys. But how can the industry adapt to keep up with these rising demands?
TfL introduces clearer priority seating across the network and encourages passengers to consider those with non-visible health conditions.
As passenger needs evolve, rail interior design is moving far beyond comfort and aesthetics. Operators today are reimagining interiors to deliver a travel experience that is inclusive, sustainable, and powered by innovation.
New facilities designed to give disabled customers the confidence to travel by train have been installed at dozens of stations across the North of England.
Northern’s mobility scooter programme now includes eight more stations, ensuring greater accessibility for passengers with mobility aids across 179 stations in the North.
Editor, Elizabeth Jordan, speaks exclusively to the author of the Railway Industry Association's (RIA) latest report which was released this morning.
The Railway Industry Association (RIA) has published a new report showcasing how the supply chain is working to improve accessibility across the rail network.
A new web application Passenger Assistance is due to be launched in Japan in Spring 2025, by Transreport in partnership with Hankyu Corporation (Hankyu).