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£20 million fund to improve accessibility across rail network
The rail industry is invited to nominate stations across Britain that would benefit from improvements to accessibility.
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First Stadler FLIRT train receives approval to enter UK service
The British railway regulatory authority has granted Stadler approval for the four-car bimodal FLIRT train for the use of Greater Anglia.
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Scotland’s Railway launches new app for the benefit of deaf passengers
ScotRail has teamed up with InterpreterNow to introduce a new British Sign Language (BSL) app to Scotland’s Railway, a first for the UK rail industry.
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DART has awarded Stadler the contract for eight FLIRT for Texas
The contract, which is thought to cost in excess of US$119 million, will see trains equipped with 240 seats and space for 225 standing passengers.
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New interactive map provides accessibility information for every station in Britain
With access to information on every station in Britain, passengers can now plan their journeys according to their needs and have smoother, more reliable, experiences.
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UK rail stations in line for £300 million to improve disabled access
The Access for All programme was first launched in 2006 and has delivered more than 200 accessible routes into selected stations so far.
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Bombardier to upgrade Queensland New Generation Rollingstock trains
The agreement between Bombardier and the Queensland Department of Transport and Main Roads (TMR) will see an additional module added to each six-car train to provide improved access for passengers with reduced mobility.
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For the first time in the UK, the JAM card is introduced to rail
Virgin Trains is now ‘JAM card friendly’, which has been extremely successful in Northern Ireland with over 20,000 cards in circulation and 2,000 app users.
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Customers of Virgin Trains can book travel assistance with Amazon Alexa
This new service simplifies the process of booking travel assistance, whilst providing staff with more time to aid passengers with reduced mobility.
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Mind the gap project aims to improve passenger access and safety
A new project is focused on passenger accessibility and safety, with the end goal of ensuring the railway is easily usable for all.
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Twenty-two Southeastern stations nominated for step-free access funding
Following a survey which attracted over 8,000 responses for 107 stations, Southeastern and Network Rail selected stations they feel have the strongest case for funding.
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UK’s Rail Delivery Group launches voice automated phone service for staff
The new voice automated phone service allows rail staff to call station ticket offices directly, helping to streamline processes for colleagues and assisting them to deliver on the industry’s commitment to increase customer satisfaction.