To ensure London Overground passengers are equipped with effective real-time journey information, Stella Rogers, Customer Experience Director at Arriva Rail London (ARL), provides details of their recent and current trials using state-of-the-art technology to assist them in boosting passenger satisfaction and ensuring customers are confident in travelling on their network.
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Kate Marjoribanks joined Arriva Rail London (ARL) as its new Engineering Director in November 2018, bringing with her a wealth of experience in the rail industry. In an interview with Global Railway Review, Kate shares details of her rail career so far, how her new position will allow her to…