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53 train stations to benefit from tap-in ticketing
Simpler tap-in tap-out ticketing is set to be introduced across 53 stations in the South East by the end of the year.
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Passenger Experience/Satisfaction
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New station which improves connectivity between London and Kent ready to open
Thanet Parkway is scheduled to open from 31 July and it will improve rail connectivity between East Kent and London.
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Access For All: Interview with Northern’s Matthew Wilson
For Global Railway Review’s ‘Access For All’ interview series, Matthew Wilson, Travel Integration and Accessibility Manager at Northern, explains the importance of accessibility for Northern, detailing the ways that Northern try to improve the passenger experience.
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Over 600 new CCTV cameras to be installed across Northern’s train stations
Northern are set to install 612 new CCTV cameras across its stations to provide even safer journeys for customers.
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The Beacon bridge: Q&A with Zachary Cocker of Network Rail
In this exclusive article for Global Railway Review, Zachary Cocker, Sponsor at Network Rail, discusses the brand new ‘Beacon’ bridge which is set to transform passenger accessibility at a West Yorkshire rail station.
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ORR welcomes progress by rail industry in training staff to support disabled passengers
The Office of Rail and Road has praised train operators for the progress they have made in training staff to support disabled passengers.
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Access For All: Interview with Israel Railways’ Avihu Yitzhari
13 June 2023 | By
For Global Railway Review’s ‘Access For All’ interview series, Avihu Yitzhari, Accessibility Officer at Israel Railways, explains the foresight, expertise and dedicated work that enables the operator to run a fully accessible means of intercity transportation.
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CER welcomes implementation of new Rail Passenger Rights Regulation
The implementation of the new Rail Passenger Rights Regulation (EU) 2021/782 will offer a higher level of customer protection while ensuring the operation of rail services.
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Salford Central station reopens after platform accessibility upgrades
After a five-month multi-million pound investment, Salford Central station has now reopened to provide better accessibility for passengers.
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Trains will be the backbone of tomorrow’s mobility
Exclusively for Global Railway Review, Georges Gilkinet, Belgium’s Deputy Prime Minister and Minister of Mobility, explains that although Belgium may be a small country, it has great ambitions; especially when it comes to the transformation of the country’s rail sector.
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Amtrak Virginia sets another ridership record in April
The Virginia Passenger Rail Authority has announced that ridership on the Amtrak Virginia service saw a 53.2% increase in April 2023 over April 2022.
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Roundtable: Improving On-Board Experiences
Moderated by Guy Dangerfield, Head of Transport User Strategy at Transport Focus, participants of this Roundtable explore how rail can learn from other mobility sectors to improve on-board experiences, the importance of a more personalised travel experience, and the role of technology to support how passenger input is gathered and…
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SWR complete major refurbishment on 85-year-old Malden Manor station
South Western Railway have completed a major refurbishment on Malden Manor station ahead of its 85th birthday.
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In-Depth Focus: Managing Operational Complexities
Now more than ever, rail needs to win back the trust of passengers and improve rail freight reliability. The pressure is on for train operators and infrastructure managers to manage their vehicles/crew, network services and timetable data in more efficient ways than ever before. Getting it right means safer and…
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Images: Network Rail to refurbish 130-year-old footbridge
Network Rail have begun work to fully repair and restore a 130-year-old footbridge at Beverley station in Yorkshire.
