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John Till, Head of Information Delivery at Southeastern, tells Global Railway Review more about how their new ‘SeatFinder’ capacity tool, which allows the operator to change the way they analyse and use train load data so that they can continue to make improvements that provide confidence and reassurance to passengers.
'Know Your Train' will allow Northern passengers to find out a wide range of information about the train that they will be travelling on in real-time.
GTR and Porterbrook’s Project Aurora will see the fleet updated to include real-time passenger information, charging points and performance monitoring technology for improved reliability.
Time - the world’s most precious commodity, and one we can’t create any more of. But just how precious is it? One way of thinking about it is in terms of opportunity cost — or what economists call 'the value of what you forgo by doing one thing and not…
Southeastern, the train company running services into London and the South East, is the first in the UK to share train load data directly with passengers so they can understand carriage capacity before boarding services and social distance more effectively.
Thameslink passengers using St Pancras station will now benefit from clearer, more comprehensive information on seven new screens at the street-level entrance to the operator’s subterranean platforms.
On trial until December 2020, the high-definition colour screen will provide passengers with easy-to-understand up-to-the-minute journey information.
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of £9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
The new system introduced by National Rail will help to enable social distancing and keep passengers safe while travelling.
After the United States, China and Russia, India has the fourth largest rail network in the world, which is now struggling to cope with rising passenger and freight demands. As Manoj Krishna Akhouri and Amit Kumar Jain from India’s Ministry of Railways’ Centre for Railway Information Systems (CRIS) explain, state-of-the-art technology…
ScotRail now provides passengers with real-time data about train type and carriage length, as well as the use of carriages and allocation of trains.
A giant leap forward in mobile, always-on digital journey planning will be revealed by global infrastructure support business L.B. Foster in Hall 2/2 C60 at this year’s IT-TRANS at the Karlsruhe Trade Fair Centre in Rheinstetten, Germany on 3-5 March.
Despite improvements in recent years, the UK rail industry still needs to make significant changes to its provision of information to passengers, says ORR.
Directly integrated into the glazing of windows, smart window technology can broadcast videos with informational or promotional content, and offer passengers the ability to change window opacity to enhance their journey experience
The four trains were refurbished as part of South Western Railway's wider efforts to improve the passenger experience on its network.
