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Getlink reports decrease in March 2020 Eurotunnel Shuttle traffic figures
When compared to 2019, Eurotunnel's Le Shuttle and Le Shuttle Freight both experienced declines in traffic as a result of the COVID-19 travel restrictions.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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European rail association presidents call for COVID-19 measures from EC
The presidents of ALLRAIL, CER, ERFA, UIP and UIRR have called on the European Commission to introduce new measures to protect the rail industry amidst the COVID-19 crisis.
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Deutsche Bahn exceeds 150 million annual passengers for first time
DB has reported their key figures from the 2019 fiscal year, noting an increase in passenger numbers, record investment in infrastructure, but a decrease in profits.
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Hull Trains suspends all rail services during coronavirus outbreak
British open-access operator, Hull Trains, has temporarily suspended all train services following a significant drop in passenger numbers as a result of unprecedented circumstances surrounding the coronavirus pandemic.
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ScotRail becomes first UK train operator to publish real-time train data
ScotRail now provides passengers with real-time data about train type and carriage length, as well as the use of carriages and allocation of trains.
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Rule to measure Amtrak performance and service quality proposed by FRA
A new rule has been proposed by the FRA to measure the performance and service quality of Amtrak's intercity passenger train operations.
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UK government to implement emergency measures to support rail services
In addition to providing stability and certainty on key services and to rail staff, the UK government has issued ticket refund information for passengers during the COVID-19 crisis.
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Placing sustainability at the heart of Eurostar operations
Within our ‘Improving Rail’s Environmental Impact’ series, Rebecca Cranshaw, Community and Environment Manager at Eurostar, discusses the company’s Tread Lightly plan and how the rail industry is witnessing a culture shift, as passengers become more focused on sustainability and allow this focus to impact their decisions.
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CER highlights rail industry’s efforts in keeping services running amidst COVID-19
Despite the impact COVID-19 is having on the European rail sector, CER has highlighted how the industry is doing its upmost to ensure continued operation.
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Train station improvements leading to passenger positivity
In an interview with Global Railway Review, Sarah Higgins, Head of Stations at London Northwestern Railway, discusses the direct and indirect effects that train stations have on the passenger experience, and how London Northwestern Railway wants its stations to become places central to the communities they serve.
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UIC working to provide members and partners with COVID-19 measures
The UIC has created a COVID-19 Task Force dedicated to providing the rail industry with concrete measures amidst the rapidly spreading viral outbreak.
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Illegal trespassing doubled during February on Metro Trains Melbourne network
Despite the number of trespassing incidents increasing from 788 to over 1,600 during February 2020, Metro Trains Melbourne's overall performance saw an improvement.
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Controlling railway crime with passenger counting and facial recognition technology
Passenger counting and facial recognition technology is being tested in South Africa in a bid to combat rising vandalism and theft to the country’s rail assets. Peter Blaine and Pieter Conradie from the University of Stellenbosch give more details about the project, which is soon to enter live field trials.
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KeTech’s teams are the best in the market at what we do, but our products are superior too. We stand alone in providing enhanced, real-time Customer, Passenger and Driver Information Systems which offer our clients the unique opportunity to revolutionise their information with a fully integrated approach.
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Nomad Digital secures on-board Wi-Fi contract for Öresund train fleet
Nomad Digital Limited have secured a multi-million-pound contract to deploy on-board passenger Wi-Fi for operators of the Öresundstrain in Denmark and Sweden.
