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Defibrillators have been rolled out to more stations across Wales
More than £21,000 has been invested in life-saving defibrillators which can now be found at 21 stations across the Wales and Borders route.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
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German operating company leases additional DMUs from Alpha Trains
Niederbarnimer Eisenbahn (NEB) has leased four DMUs from Alpha Trains for four years which will provide greater capacities for its commuters, tourists and their bicycles.
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Global Centre for Rail Excellence gets backing from key political figures
Five significant politicians from across Wales have joined with the rail industry by supporting a new Global Centre for Rail Excellence - a new rail testing facility proposed by the Welsh Government in South Wales.
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Women Inspiring Rail: Q&A with Amanda White, Executive Rail Advisor
For our next Women Inspiring Rail instalment, Amanda White, former Head of Rail at Transport for Greater Manchester and now an independent rail advisor, discusses how she is fascinated with the complex technical, operational and human factors that keep rail services running - or what she likes to call, 'the…
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South Western Railway now accepts PayPal payments
South Western Railway (SWR) has announced a new ticketing and payments offering with the addition of PayPal services which is hoped will improve passenger satisfaction.
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ScotRail launches new WhatsApp service for customers
ScotRail has launched a new WhatsApp service for customers as part of a £4 million investment plan to improve passenger satisfaction.
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Why is the Asian Development Bank investing in Sri Lanka’s rail sector?
Following the Asian Development Bank's (ADB) first loan granted to help improve Sri Lanka's railway sector, Johan Georget, ADB's Transport Specialist, discusses the role the bank plays in the development projects they choose to invest in.
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Passengers to benefit from new fares system and more contactless options
New changes have been announced by the UK's Department for Transport (DfT) that will give passengers simpler, cheaper fares thanks to an overhaul of the ticketing process.
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A new Alliance will help transform rail stations into community assets
In a bid to rejuvenate railway stations and improve passenger experience across the West Midlands, high street retailers and cafes could be offered the chance to set up shops in stations.
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Federal grant awarded for new Amtrak Midwest passenger rolling stock
Expected to enter service from 2020, the new rolling stock will increase seating capacity and improve accessibility for disabled passengers.
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People with sight loss avoid rail travel due to accessibility issues
Lack of accessibility causes poor experiences of train travel across the UK; with inadequate station infrastructure, difficulty finding a seat or the toilet, and lack of public understanding all cited as common problems.
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SBB teams up with Axon Vibe to develop new mobility platform
Swiss Federal Railways (SBB) and Axon Vibe have signed a five-year agreement for the development of a personalised mobility app.
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Alstom delivers first Coradia Polyvalent regional trains
The Coradia Polyvalent Léman Express trains are hoped to increase the number of people using public transport for commuting, which is currently at just 16 per cent.
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Northern celebrates 600th new ticket vending machine
Northern has announced the installation of the 600th ticket vending machine to greatly improve the ticket purchasing experience for its customers.
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Russian Railways see passenger increase between January and July 2019
As the industry strives to transport more patrons, Russian Railways has seen an increase of nearly 13 per cent in passenger traffic since the beginning of 2019.
