Rail industry must better represent the people it serves
Florence Eshalomi AM, Chair of the London Assembly Transport Committee, has called on the rail industry to encourage inclusivity and diversity within sector.
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Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
Florence Eshalomi AM, Chair of the London Assembly Transport Committee, has called on the rail industry to encourage inclusivity and diversity within sector.
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