Richard will join Chiltern Railways in October 2020, at a crucial time for the train operator after it recently signed a new agreement with the Department for Transport (DfT).
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The accreditation reassures passengers that Chiltern Railways is adhering to government and public health guidance amidst COVID-19.
Steve Murphy – Managing Director of MTR Elizabeth line – has been appointed as the Chief Executive Officer of MTR UK, a newly created entity that will replace MTR Europe.
Passengers have once again ranked Chiltern Railways as the best operator for journeys between London and the West Midlands and Oxford in the National Rail Passenger Survey (NRPS) from Transport Focus.
The survey's results show that overall passenger satisfaction has increased, but passengers in various regions across the UK are still suffering from less than optimal performance.
Ian Hyde joins Chiltern from Northern Railways, and will be responsible for train maintenance and sustainability, among other duties.
The new podcast series will allow for industry professionals to discuss commuter questions and contribute to topic-led insight pieces.
Angel Trains and Chiltern Railways have joined forces with Stratasys and DB ESG to trial the first 3D printed parts ever deployed within an in-service passenger train in the UK.
Simon Jarrett, Engineering Assurance and Development Manager for UK train operating company Chiltern Railways, explores the application of robotics in rail maintenance activities and the potential impact they could have on efficiency and capacity.
Passengers may soon be able to find out which carriages have available seats, and if the toilets are operational and vacant, before they board the train.
Traditionally, the government has been more concerned about the benefits of free Wi-Fi for business travellers, but a research team believe that the impact on commuters may be more important.
An undercover investigation run by Which? found train company staff are failing to correctly advise passengers that have been delayed and are owed compensation…