The survey's results show that overall passenger satisfaction has increased, but passengers in various regions across the UK are still suffering from less than optimal performance.
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Ian Hyde joins Chiltern from Northern Railways, and will be responsible for train maintenance and sustainability, among other duties.
The new podcast series will allow for industry professionals to discuss commuter questions and contribute to topic-led insight pieces.
Angel Trains and Chiltern Railways have joined forces with Stratasys and DB ESG to trial the first 3D printed parts ever deployed within an in-service passenger train in the UK.
Simon Jarrett, Engineering Assurance and Development Manager for UK train operating company Chiltern Railways, explores the application of robotics in rail maintenance activities and the potential impact they could have on efficiency and capacity.
Passengers may soon be able to find out which carriages have available seats, and if the toilets are operational and vacant, before they board the train.
Traditionally, the government has been more concerned about the benefits of free Wi-Fi for business travellers, but a research team believe that the impact on commuters may be more important.
An undercover investigation run by Which? found train company staff are failing to correctly advise passengers that have been delayed and are owed compensation…
13 March 2015 | By Katie Sadler, Digital Content Producer, Global Railway Review
The railway line between Leamington Spa and Banbury, which was closed due a 350,000 tonne landslip, has reopened three weeks early.
Roger Cobbe, Policy Director at Arriva UK Trains, takes the time to provide details of how Arriva is investing in its UK train businesses by introducing train Driver Advisory Systems to reduce costs, improve the passenger experience and lessen the rail industry’s impact on the environment.
9 June 2011 | By Chiltern Railways
Chiltern Railways has today introduced brand new trains into passenger service, the first new commuter trains on the line for 20 years...
22 June 2010 | By Atkins
Atkins, the engineering design consultancy, is to undertake the detailed design of the Chiltern Railways upgrade.