South Western Railway (SWR) has announced the launch of Assisted Boarding Points, the rail industry’s first assistance service for passengers, allowing for a far more efficient travel experience.
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South Western Railway (SWR)
South Western Railway (SWR) is a British train operating company owned by FirstGroup and MTR Corporation, operating the South Western franchise. It operates commuter services from its Central London terminus at London Waterloo to South West London.
In news that will bring good news to many commuters, the first algorithm to detect delays automatically on the tracks has been developed.
The trial hopes to prove the benefits of body worn cameras in reducing anti-social behaviour on South Western Railway’s trains and at its stations.
New flexible rail tickets will give commuters more freedom and flexibility, matching modern working habits.
FirstGroup has agreed with the Department for Transport two National Rail Contracts for the SWR and TPE train operating companies, with a primary term of two years.
The onboard system utilises artificial intelligence and existing CCTV cameras to ‘count’ the number of passengers in each carriage in real-time in order to aid social distancing.
FirstGroup have successfully completed a trial of the ‘rail 5G’ gigabit track to train solution on the Isle of Wight, paving the way for full commercial deployment on Britain’s busiest railway. For Global Railway Review, Simon Holmes, FirstGroup’s Head of Engineering Digital Communications and Managing Director of Evo-rail (a FirstGroup…
The SWR Welcome Hosts service and the ‘Cleaner & Cleaner’ poster campaign will support passengers and remind them to protect both themselves and others.
Following SWR's extension of its lease of the Class 458 fleet, Porterbrook has signed a new contract with Alstom to upgrade the trainsets.
The agreement with DfT has outlined that FirstGroup will not be required pay a pre-existing franchise agreement termination sum for Avanti, but must pay a contribution of £33.2 million for SWR.
Claire brings more than two decades of experience to her new role, which she is due to begin on 4 January 2021.
Stephen Brookes MBE, states how the new ORR protocol will go a long way in assuring disabled people that their needs are being properly understood and delivered.
On trial until December 2020, the high-definition colour screen will provide passengers with easy-to-understand up-to-the-minute journey information.
In the next instalment of our TOCs Management Series, Mark Hopwood, Interim Managing Director of South Western Railway (SWR), explains how the operator is on a journey of evolution that includes addressing train performance, focusing on sustainability strategies, deploying cutting-edge technology and adopting an open and honest approach with both…