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ProRail: Motivated to reduce risk at level crossings

3 July 2020 | By

Anne Zwiers was appointed as Director of Level Crossings at ProRail in the summer of 2019; a new position aimed at infusing speed and focus into ProRail’s level crossing policy and working method. In an interview for Global Railway Review , Anne reveals the measures ProRail are taking to reduce the…

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Turning a train journey in to a pleasant experience

12 April 2018 | By

In order to attract more passengers onto trains, we must ensure the highest quality journey experience. To provide the best service possible, Netherlands Railways (NS) has committed to placing the customer at the very heart of its mission statement and developed a measuring instrument that enhances the complete train journey…