news
LNER launches WhatsApp Channel to deliver passengers real-time travel updates
LNER has introduced a WhatsApp Channel to keep passengers informed with service updates, travel advice and disruption alerts.
List view / Grid view
Apps
news
East Midlands and Northern trains launch digital ticketing trials for simpler, flexible, and contactless rail travel
Passengers can now tap in and out using a phone app, automatically charged the best fare, improving convenience, safety, and travel flexibility on UK railways.
news
Greater Anglia launches new online booking system for disabled and older passengers needing assistance
Passengers can now pre-book assistance when purchasing tickets online, making travel faster, easier, and more convenient for disabled and older customers.
news
Nextgen Acela high-speed trains to transform travel between Boston, New York and Washington DC by 2027
Amtrak’s Nextgen Acela launches 28 august, offering faster journeys, more seats, and modern amenities along the busy northeast corridor between Boston and Washington.
article
Your AI isn’t safe: How LLM hijacking and prompt leaks are fueling a new wave of data breaches
A junior developer at a fast-growing fintech startup, racing to meet a launch deadline, copied an API key into a public GitHub repo. Within hours, the key was scraped, bundled with others, and traded on Discord to a shadowy network of digital joyriders.
article
Roundtable: Meeting customer expectations
As passenger expectations continue to evolve in today’s fast-paced, digital-first world, rail operators face increasing pressure to deliver seamless, personalised, and dependable journeys. But how can the industry adapt to keep up with these rising demands?
news
Klarna partners with Eurostar to offer flexible payment options for UK and France travellers
Klarna's new partnership with Eurostar allows travellers to split ticket costs into three interest-free payments, enhancing booking flexibility for passengers across the UK and France.
news
New passenger assistance technology launched across Japan
A new web application Passenger Assistance is due to be launched in Japan in Spring 2025, by Transreport in partnership with Hankyu Corporation (Hankyu).
news
Students innovate for sustainable mobility solutions in Rail Baltica project
60 students from Latvia, Lithuania and Estonia developed innovative ideas for enhancing passenger experiences on Rail Baltica's infrastructure through the BUSBaltica training programme focused on sustainable urban mobility solutions.
webinar
Strengthening Rail’s Cyber Defences in an evolving digital world
17 April 2024 | By Global Railway Review, supported by Alstom, CISO Dutch Railways, Office of Cyber Security
Watch this webinar to hear from leading cyber security experts from across the rail industry as they discuss the challenges and opportunities of further digitalisation in rail.
article
Meet Joos: The phone-charging company enabling digitalisation across the transport sector
8 April 2024 | By
GRR speaks to Hannz Liu & Josh Baah, Serial Entrepreneurs & Co Founders of Joos, about their latest steps into the travel and transport sector, including the launch into a European Underground Transport Network, as well as several train stations & airports across the UK.
article
OFF THE RAILS: Worldline’s Martin Howell
This week's 'Off the Rails' features Worldline's Martin Howell, who I interviewed at Transport Ticketing Global 2024, earlier this month.
news
Rail Europe unveils streamlined tech solutions
The company Rail Europe have unveiled new streamlined tech solutions, including the innovative RailFlash at WTM London.
whitepaper
Six trends driving edge AI in railway transportation
The rail industry is undergoing a transformative shift, driven by cutting-edge technology. Discover the six key trends propelling AI at the edge, and learn how these innovations are reshaping the landscape.
webinar
Tracks to transformation: Unveiling the digital era in rail transport
29 August 2023 | By
Let’s discover how a seamlessly integrated rail industry will drive the future of mobility. During this session, we delved into the digitisation initiatives shaping the rail industry. Participants gained insights from Nederlandse Spoorwegen (NS), the Dutch national operator, driving these advancements within its ecosystem. Additionally, we heard from Capgemini, a…
