In this issue, we feature articles from leading industry experts on a vast range of topics including: the progress of the Hamburg/Bremen–Hanover rail project and its future opportunities; the value of Rail Freight Corridor ‘Amber’ to the overall network of RFCs; a Roundtable on the Future of Train Stations; and…
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The Department for Transport (DfT) will delay the normal annual January change to rail fares until 1 March 2021, offering a significant window for commuters who cannot work at home to purchase cheaper season tickets at the existing rate and allowing greater flexibility in uncertain times.
OSDM is the new industry European-wide standard for ticket sales, reservations and prices distribution.
The technology enables third-party distributors to easily include Heathrow Express tickets within their booking platforms, provding an extra revenue stream for airline and travel industry partners and a seamless booking experience for customers.
Deutsche Bahn will utilise innovative technology to make it possible for travellers to book their rail journey across multiple international rail inventories and distribution systems directly at railway stations.
As the dedicated airport express service gears up for customers reviving their travel plans following the outbreak of COVID-19, Heathrow Express has announced greater ticket flexibility as part of a fully digital future.
Independent watchdog, Transport Focus, is calling on the UK government and train companies to work together to offer passengers better value for money deals to get them back onboard trains.
Jeremy Acklam will play a lead role in driving forward Transport for the North's strategic vision for integrated and smart travel, including the delivery of flexi season tickets and contactless pay-as-you-go travel on rail.
In the wake of the COVID-19 pandemic, Transport Focus is urging the UK government to reform the fares and ticketing system to offer better value.
The new Electronic Ticket Control Database (ETCD) will improve the ability of railway companies to issue and control rail passenger tickets across multiple countries and will increase security and help prevent fraud.
In addition to providing stability and certainty on key services and to rail staff, the UK government has issued ticket refund information for passengers during the COVID-19 crisis.
In an interview with Global Railway Review, Richard Scott, Partnerships and Strategy Director for the West Coast Partnership, explains what Avanti West Coast will focus on, going forward, to deliver a better passenger experience.
Following the outbreak of Coronavirus which is preventing Chinese tourists visiting Great Britain, train companies across the UK are offering fee-free refunds for rail tickets purchased in China.
ORM hackathons are designed for people to collaborate on digital initiatives and quickly innovate new concepts, turning them into real products.
Among Heathrow Express' top rated areas was overall passenger satisfaction and value for money, following efforts to improve service and ticket pricing.