TfN have launched the new support service to develop new ticketing initiatives and better fare offers for passengers.
List view / Grid view
Monika Singh, Product Manager for Passenger Experience (Engage Portal and OBIS products) at Nomad Digital, shares which key factors can help to develop a positive, elevated passenger experience on-board rail travel.
Research by Aston University has suggested three ways that commuting can be made quicker and safer for passengers.
Northern have introduced a new app that will help staff to check the status of self-service ticket machines on the network.
GTR survey shows that 84 per cent of young people say they would be more likely to travel by train thanks to smart ticket tech.
From 21 February 2022, Spanish train operator, Renfe, is to begin operating low-cost, high-speed Avlo services between Madrid and Valencia.
The pilot project will give Transport for Wales (TfW) customers within the South Wales Metro area the opportunity to purchase selected rail tickets for local journeys in a number of convenience stores.
To aid a seamless passenger journey, Transport for Wales has launched a new smartphone app, with enhanced live travel and ticketing features, as well as a bilingual service.
Amtrak’s new, state-of-the-art kiosks will provide a consistent and improved experience for customers.
Thales has been selected by the Land Transport Authority of Singapore, to provide state-of-the-art Automatic Fare Collection gates on Mass Rapid Transit lines throughout the country.
Heathrow Express has partnered with Google Maps, offering passengers fast access to tickets and information on travel times between central London and Heathrow Airport, using the Google Maps journey planner.
The Community of European Railway and Infrastructure Companies (CER) has released a ‘Ticketing Roadmap’ which aims to further improve passenger experience when travelling internationally by rail.
Find out what these industry experts think about topics including: the role of accessibility in delivering an exceptional passenger experience; how digital solutions can support a more seamless journey; the changes passengers can expect following the pandemic; and the importance of making a rail journey more attractive than taking the…
Brightline, the only provider of modern, eco-friendly, high-speed rail in America, unveiled its plans to resume service in November 2021, with brand new enhancements and upgrades.