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In an interview with Global Railway Review, Richard Scott, Partnerships and Strategy Director for the West Coast Partnership, reflects on the last few weeks since the launch of Avanti West Coast services in the UK, and explains what the operator will focus on, going forward, to deliver a better passenger…
With SJ aiming to be the number one digital company in Sweden, we spoke to Claes Lindholtz, Head of Digital Transformation at SJ about what digital initiatives the operator is conducting to reach this goal and how it encourages its staff and passengers to aid it on its digital journey.
FirstGroup and Trenitalia have unveiled that Avanti West Coast will be the name of the new InterCity West Coast rail franchise in the UK, heralding a new era of innovative high-speed rail services.
For Episode 2 of Global Railway Review’s podcast, Anthony Smith, Chief Executive of Transport Focus speaks to our Editor, Craig Waters, about what Britain's railways do best, how the industry needs to change, the use of innovative technology, and are Britain's rail passengers getting the best deal?
The single ITSO smartcard will intergrate 16 previously unconnected paper ticket and smartcard systems, allowing for an easier and smoother journey.
'Smart Week' sees South Western Railway showcasing its range of smart ticketing options, which are currently being used for 56 per cent of journeys.
Atkins’ Client Director for Strategic Rail in UK and Europe, Tom Meacock, describes how the rail sector is coping during this period of technological change and what trends he considers will continue to disrupt the future of rail.
The days of paper rail tickets being used in Britain could be numbered as more passengers than ever before are opting for smart tickets.
The railways across the Nordic region are already some of the world’s most efficient and forward-thinking networks. But with increased passenger and freight demand, plus industry requirements to be more sustainable, the region’s railways must continue to invest and adapt to safeguard its future. This Leaders’ Debate gives key industry…
Historically a lack of investment in digital technology and connectivity, coupled with outdated attitudes from those at the top, has seen the rail industry unable to keep up with modern, digital customer expectations. Global Railway Review speaks to Peter Gough, Managing Partner and Founder of ORM, to discuss the ways…
South Western Railway (SWR) has announced a new ticketing and payments offering with the addition of PayPal services which is hoped will improve passenger satisfaction.
New changes have been announced by the UK's Department for Transport (DfT) that will give passengers simpler, cheaper fares thanks to an overhaul of the ticketing process.
Passengers have yet again awarded ÖBB 'very good' and 'good' ratings when asked about the services provided by the operator and ranked safety and punctuality very highly.
Greater Anglia has made it easier than ever to buy a season ticket: Using NFC enabled smartphones, tickets can be downloaded and used with a single tap of a phone.
Queues in stations could be a thing of the past with new smart ticketing technology which detects an app on individuals smart phones and charges them automatically.
