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On-board electronic paper technology for passenger information
Read how LEDATEL have supplied Koleje Dolnośląskie (KD) with on-board electronic paper technology for passenger information.
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The Passenger
Every year around the world, billions of people travel by rail. But as passenger numbers continue to grow, and the expectations of passengers continue to be more demanding, the pressure on rail organisations to deliver high-quality passenger journeys increases.
What do passengers want from rail? What are the trends and challenges facing passengers, and how is the industry moving forward to deliver better services?
news
Designs unveiled for a new innovative train cleaning robot
The National Robotarium has unveiled the design of a new train cleaning robot which can clean the hard-to-reach places on trains such as between and under seats.
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Network Rail releases guide to travelling by train for autistic passengers
A new travel guide has been published by Network Rail so that autistic passengers can feel more confident to travel independently by train.
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Study finds pandemic hindered passengers being notified about track work
Results of a Transport Focus study of two projects between February and June 2021 has found that rail operators found it more difficult to notify passengers of engineering works during the COVID-19 pandemic.
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Avanti West Coast accredited for its inclusive and accessible website
Avanti West Coast has become the first train operator to have achieved the Shaw Trust Web Accreditation, after its website tested successfully for people with a wide range of disabilities to access.
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Transport for Wales launches new innovative smartphone app
To aid a seamless passenger journey, Transport for Wales has launched a new smartphone app, with enhanced live travel and ticketing features, as well as a bilingual service.
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Northern launches priority seating cards for passengers with disabilities
Northern's new priority seating card will make travelling easier for people with visible and non-visible disabilities.
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‘Smart’ train windows to display up-to-date journey information
With SmartMMI technology, public transport passengers can receive up-to-date information about their journeys – directly on their adjacent train window.
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Global Railway Review Issue 6 2021
Packed full of exclusive content, including: a project update on Brisbane's Cross River Rail; rail freight and the environment; two In-Depth Focuses on Noise & Vibrations and The Future of Train Control; and much more!
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Railway station lifesaving defibrillators installed across the North West
Network Rail and English train operator Northern, have invested £134,000 into the roll out of lifesaving defibrillators across railway stations in the North West.
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The future of customer experience at Arriva Rail London
'It is imperative we use this moment in time to adapt to our customers’ needs', writes Charlotte Whitfield, Arriva Rail London’s recently appointed Customer Experience Director.
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Online commuter rail schedules to display seat availability for MBTA trains
The Massachusetts Bay Transportation Authority (MBTA) and Keolis Commuter Services have announced that online train schedules will now display typical ridership information for all trains.
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Chiltern Railways secures recognition for work with West Midlands Trains
In recognition for its collaborative work with West Midlands Trains, Chiltern Railways has been accredited the International Standard for Collaborative Working, known as ISO 44001.
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Australia’s Q3 rail patronage falls as lockdowns restrict travel
For the three months leading up to September 2021, rail patronage decreased due to the significant impact Australia’s lockdowns had on passenger activity and ability to travel via rail.
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New OneRail Coalition poll confirms Americans’ support for rail travel
A new poll conducted on behalf of the OneRail Coalition has revealed that Americans’ support for both freight and passenger rail remain strong.
