Chiltern Railways receives ‘We’re Good To Go’ accreditation
Posted: 4 August 2020 | Global Railway Review | No comments yet
The accreditation reassures passengers that Chiltern Railways is adhering to government and public health guidance amidst COVID-19.


Chiltern Railways has announced that it has been accredited with the ‘We’re Good To Go’ seal of approval from Visit Britain. The accreditation means that Chiltern Railways customers can be assured that the train operator is adhering to government and public health guidance, has carried out a COVID-19 risk assessment and has the required processes in place.
“We’re Good To Go” is a UK-wide industry standard mark aimed at reassuring customers that a business adheres to UK government and public health guidance. It has been developed in partnership with Visit England, Visit Wales, Visit Scotland and Tourism Northern Ireland.
Interim Managing Director for Chiltern Railways, Mary Hewitt, said, “We’re delighted to receive the ‘We’re Good To Go’ accreditation and hope it provides customers with the knowledge that the railways are safe to use, with appropriate procedures having been implemented, including social distancing measures and the highest standards of cleanliness at stations and onboard our services. I would encourage customers to stay safe while travelling on public transport and wear a face covering if they are not exempt on medical grounds.”
The accreditation follows Chiltern Railways’ recent announcement of the introduction of ‘Deep Cleanse’ teams. These teams are now in place at several stations – including London Marylebone, Aylesbury, Oxford and Birmingham Moor Street – to clean services before they depart, particularly any objects or areas that may have been touched by individuals during a journey.
As well as additional deep cleaning, the train operator has installed hand washing facilities at Marylebone station in order to help customers maintain good hand hygiene while travelling on public transport, as well as introducing one-way systems and entry- and exit-only access in some stations.
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Related topics
Coronavirus/COVID-19, Passenger Experience/Satisfaction, Safety