Jacqueline Starr, Managing Director of Customer Experience at the Rail Delivery Group (RDG), explores how plans to deploy innovative technology across Britain’s rail industry will aim to give customers more choice, time and freedom about how they travel by rail.
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Network Rail recorded 619 balloon-related incidents – nearly two a day – across England, Scotland and Wales in the past year.
With access to information on every station in Britain, passengers can now plan their journeys according to their needs and have smoother, more reliable, experiences.
The Recognised Innovation Scheme aims to open up the rail industry to new innovations to improve passenger experience.
Both candidates bring a strong set of experience, which will help guide the construction of the largest infrastructure project in Europe.
Darren Caplan, Chief Executive of the Railway Industry Association (RIA), writes that whilst the UK’s economy and its role in the world is clearly under the spotlight, it is heartening that research carried out in 2018 shows the UK railway industry is an even greater economic contributor to the country…
Passengers will benefit from an 80 per cent increase in the number of morning peak seats into Nottingham, Lincoln and St Pancras.
With smart ticket options now available with every train operator in Britain, the rail industry is working to progress its proposed reforms to the fares system.
The new PICO4UK platform will replace the separate end-of-life legacy ticketing systems that still dominate the UK rail market.
HS2’s innovative programme of workshops is aimed at encouraging the next generation to meet the UK's growing engineering skills gap.
Used by British Rail before the privatisation of the railways, these trains are still in use with other train operating companies widely across the UK.
The introduction of 5G services supports the West Midlands Combined Authority’s strategy to give consumers and businesses in Birmingham and the surrounding area the very latest digital communications.