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Govia Thameslink Railway (GTR) has trained almost 3,000 client-focused colleagues from its rail line services, in order to improve the service given to disabled and older commuters.
Avanti West Coast is investing £45 million in a deal with BT to boost digital connectivity for customers on the West Coast Main Line, through upgrades to mobile and Wi-Fi infrastructure.
Trainline has introduced its latest update to the Trainline app, with automatic notifications to app customers if their booked journey is significantly delayed.
Brightline Trains, the only privately funded high-speed passenger rail system in the U.S., has appointed a software company to elevate its customer app with journey planning capabilities.
SJSC 'Latvijas dzelzceļš' (LDz) launches the start of the platform modernisation and construction project, which encompasses the design and build of 48 new modern railway stations and stops.
ÖBB has placed a major order of 20 additional next generation, seven-car night trains from Siemens Mobility, securing its position as market leader in Europe’s night train sector.
Siemens Mobility and everis sign a five-year contract with Renfe, the national railway company of Spain, to develop and operate a countrywide, intelligent Mobility as a Service (MaaS) platform.
South Western Railway (SWR) has announced the launch of Assisted Boarding Points, the rail industry’s first assistance service for passengers, allowing for a far more efficient travel experience.
Govia Thameslink Railway (GTR)’s multimillion-pound improvement programme promises returning Great Northern, Thameslink and Southern rail commuters a finer station and travel experience.
The Office of Rail and Road (ORR) proposes a new code of practice, with the intention to reduce the time it takes for commuter complaints to be responded to by the Rail Ombudsman.
As more people across the globe roll up their sleeves for the COVID-19 vaccination, the prospect of commuters returning to rail is finally becoming a reality. For rail and transit operators experiencing decreased ridership, the improving situation brings hope that passengers will return – if they are confident enough to…
In news that will bring good news to many commuters, the first algorithm to detect delays automatically on the tracks has been developed.
29 July 2021 | By
Watch this webinar, in partnership with Cummins, which explored some key trends impacting the future of the rail industry, including how to address improvements in sustainability.
The Department for Transport (DfT) has unveiled a range of initiatives to remove barriers and improve confidence for disabled people as they return to trains after the pandemic.
The Fast Light Intercity and Regional Trains (FLIRTs) are being tested in Switzerland before being transferred to South Wales for further tests on the Wales and Borders network.
