news
Scotland’s Railway launches new app for the benefit of deaf passengers
ScotRail has teamed up with InterpreterNow to introduce a new British Sign Language (BSL) app to Scotland’s Railway, a first for the UK rail industry.
List view / Grid view
Passengers With Reduced Mobility (PRM)
news
DART has awarded Stadler the contract for eight FLIRT for Texas
The contract, which is thought to cost in excess of US$119 million, will see trains equipped with 240 seats and space for 225 standing passengers.
news
New interactive map provides accessibility information for every station in Britain
With access to information on every station in Britain, passengers can now plan their journeys according to their needs and have smoother, more reliable, experiences.
news
UK rail stations in line for £300 million to improve disabled access
The Access for All programme was first launched in 2006 and has delivered more than 200 accessible routes into selected stations so far.
news
Bombardier to upgrade Queensland New Generation Rollingstock trains
The agreement between Bombardier and the Queensland Department of Transport and Main Roads (TMR) will see an additional module added to each six-car train to provide improved access for passengers with reduced mobility.
news
For the first time in the UK, the JAM card is introduced to rail
Virgin Trains is now ‘JAM card friendly’, which has been extremely successful in Northern Ireland with over 20,000 cards in circulation and 2,000 app users.
news
Customers of Virgin Trains can book travel assistance with Amazon Alexa
This new service simplifies the process of booking travel assistance, whilst providing staff with more time to aid passengers with reduced mobility.
news
Mind the gap project aims to improve passenger access and safety
A new project is focused on passenger accessibility and safety, with the end goal of ensuring the railway is easily usable for all.
news
Twenty-two Southeastern stations nominated for step-free access funding
Following a survey which attracted over 8,000 responses for 107 stations, Southeastern and Network Rail selected stations they feel have the strongest case for funding.
news
UK’s Rail Delivery Group launches voice automated phone service for staff
The new voice automated phone service allows rail staff to call station ticket offices directly, helping to streamline processes for colleagues and assisting them to deliver on the industry’s commitment to increase customer satisfaction.
news
Wide-ranging proposals published to make the railway more accessible for all
The wide-ranging reforms to the Disabled People’s Protection Policy (DPPP) are designed to bring greater quality, consistency and reliability to assisted travel for disabled passengers.
news
Passenger assistance to be transformed across Britain’s rail network
A new smartphone app, currently being trialled by four train companies, will make it easier to book assistance at stations and receive a more consistent, reliable service.
article
Brightline: Redefining passenger train travel in America
As the only privately-owned, operated and maintained intercity passenger train system in the United States, Brightline is the new benchmark for train travel in America. Senior Vice President of Corporate Affairs, Ben Porritt, gives an overview of the new service that connects Miami, Fort Lauderdale and West Palm Beach, which…
news
Millions of pounds dedicated to improving accessibility for all passengers
The Inclusive Transport Strategy, backed by hundreds of million pounds, will help ensure passengers with reduced mobility can travel confidently and easily.
news
UK rail regulator to create assisted travel advisory group
The Office of Rail and Road (ORR) has announced it will create an advisory group to support work on potential updates to the guidance that the rail industry uses to form accessibility policies.
