Product Showcase: Smart ticketing lessons from Japan – HITACHI
In recent years, passengers have benefited from record levels of rail investment, but still face an age-old problem – ticket confusion.
Whilst travelling in different countries can be complex enough for passengers, even catching a train in your neighbouring city can be challenging.
In a survey by UK consumer group Which?, only one per cent of respondents could understand the various ticket types for rail, whilst 70 per cent of ticket machines still don’t tell passengers about the cheapest fare. This confusion stretches further when we remember that travelling often involves more than one mode of public transport.
This product showcase is restricted - login or subscribe free to access
Thank you for visiting our website. To access this content in full, you will need to log in. It is completely free to subscribe and, in less than a minute, you can continue reading. If you have already subscribed, just log in.
Why subscribe? Join our growing community of thousands of industry professionals and gain access to:
- Bi-monthly issues in print and/or digital format
- Case studies, whitepapers, webinars and industry-leading content
- Breaking news and features
- Our extensive online archive of thousands of articles and years of past issues
- And it's all free!
Related content from this organisation
- Trenitalia signs fleet support contract for its ETR500 very high-speed trains
- Prime Minister Boris Johnson confirms HS2 will go ahead
- Hitachi Rail chosen to build new InterCity trains for Avanti West Coast
- Southeastern celebrates 10 years of high-speed train service
- Hitachi Rail UK Managing Director Karen Boswell to stand down