Network Rail begins second phase of its Network Operating Strategy

Posted: 8 September 2021 | | No comments yet

Network Rail has published its second phase of the decade-long Network Operating Strategy, which aims to provide a better experience for passengers and freight users.

Network Rail begins second phase of Net Ops 2 Strategy

Credit: Network Rail

Network Rail has launched the second phase of its ten-year Network Operating Strategy, aimed at improving operations in the rail industry.

Also known as Net Ops 2, the strategy has been developed in partnership with operational colleagues from across the rail industry. It sets out a series of recommendations on how to better enable operational teams to deliver improved train services for customers and passengers.

The document brings together operational views from across the industry into a set of clear improvement targets. The consultation process used to formulate the strategy has been created with input from senior leaders in the operational delivery of train operating companies (TOCs) and freight operating companies (FOCs), as well as from key supporting organisations including the Rail Safety and Standards Board (RSSB), Rail Delivery Group (RDG) and the Institution of Railway Operators (IRO).

It focuses on three core areas for improvements; people, change and technology, and process. In addition to those three priorities, are a series of goals and actions that operational teams can take to help guide them in developing their operations models and structures.

The strategy is a part of Network Rail‘s Train Service Delivery strategic theme, which aims to improve how operational professions are developed whilst delivering a high performing railway.

Oliver Bratton, Director of Network Strategy & Operations, System Operator, said: “Net Ops 2 is about collaboration, coming together as a whole industry to use our experiences and expertise to ensure that we’re working towards creating a railway we can rely on now and in the future.

“The strategy endorses the need for operations to develop its people, embrace change and new technologies that will enhance ways of working, and examine agile processes and opportunities through freight.”

“It is critical, now more than ever, that we have a common vision for Operations which this strategy sets out to address,” added Oliver.

“Improving how we run train services for customers and passengers supports ongoing work across the industry to welcome people back to rail and will strengthen the country’s recovery from the COVID-19 pandemic,” commented Daniel Mann, Head of Operations at RDG. “The second phase of our Network Operating Strategy will be at the heart of this improvement, using strategic recommendations developed by operational colleagues from across industry.”