Here, Patrick McDougall, CEO of Nexus Alpha, provides thoughts on a number of topics, from how to improve customer information, how the industry reacted to COVID-19, through to sustainability and how solar powered passenger information signs can help train operators move towards net zero.
List view / Grid view
London North Eastern Railway (LNER)
From December 2021, TransPennine Express will launch a new service between Newcastle and Edinburgh calling at several key stations in Northumberland.
The project to replace the over 40-year-old tracks and track layout on the 1.5 mile approach into London King's Cross station has been completed.
Following the disruption caused by the discovery of cracks on Hitachi Class 800 and 385 series trains in May 2021, ORR is set to undertake a review of the impact of the incident on safety and passengers.
With oversight from the UK's Office of Rail and Road, Hitachi Rail, train operators and the government have agreed a service recovery plan to safely reintroduce more Class 800 Series and 385 Series trainsets into passenger service after cracks were found on some trains.
The UK Rail Minister has requested a comprehensive plan from Hitachi to identify the extent of cracking found on some Class 800 Series trains, and has asked the rail industry to urgently set out a strategy to resolve prolonged passenger and network disruption.
The rail industry continually strives to identify ways to ensure that train users have the best possible experience, and travelling through train stations plays a huge part in this. Although train stations are understandably much quieter at the moment, passengers will eventually return – so, how will train stations adapt…
In this issue, we feature articles from leading industry experts on a vast range of topics including: the progress of the Hamburg/Bremen–Hanover rail project and its future opportunities; the value of Rail Freight Corridor ‘Amber’ to the overall network of RFCs; a Roundtable on the Future of Train Stations; and…
LNER is aiming to increase the number of train driver applications from women to 40 per cent by 2025, compared to 17 per cent in 2020.
Rebecca Dartnall, Head of Digital Products at London North Eastern Railway (LNER), reflects on the leap that rail passengers have made in terms of technology, particularly smart ticketing, in the last year. Is now the time to take this progress further, and make smart payments an inherent part of our…
Danny Gonzalez, Chief Digital and Innovation Officer at British train operating company, London North Eastern Railway (LNER), explains how they are leading the way to bring digital innovation and connectivity to UK rail.
ORR's statistics show that the punctuality of all 23 UK operators improved in Q3 of 2020-2021 when compared to 2019-2020, but a total of 11 per cent fewer trains were scheduled.
Over a three-month period, Network Rail workers will simplify the track layout just outside of King’s Cross station, as well as reopen a railway tunnel which closed in the 1970s, creating two extra tracks in and out of the iconic transport hub.
Reliable connectivity has become an ‘expected norm’ in our everyday lives, including when stepping onto a train. With passengers expecting to be able to work, access up-to-date information and be entertained while they travel, this In-Depth Focus showcases the on-board connectivity strategies of three different train operating companies and how…
In this issue, we feature articles from industry experts on a vast range of topics including: Transforming Australia’s freight network; HS2: Continuing to innovate to drive the workforce skills agenda; Making switch machines intelligent plus our 'On-Board Connectivity' and 'Winter Preparedness' In-Depth Focuses.