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ORR finds number of post-pandemic rail journeys doubled over last year
ORR figures have found that 990 million journeys were made in Britain over the last year, a huge increase from 2020-21 where only 388 million journeys were made.
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London North Eastern Railway (LNER)
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UK Rail for Ukraine’s first humanitarian aid train leaves for Ukraine
UK Rail for Ukraine will be sending more than a million items of aid to Ukraine in response to the humanitarian crisis in the region.
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ORR publish safety report for Hitachi Rail’s Class 800 series
Following safety issues that lead to the withdrawal of Hitachi Rail’s Class 800 series trains in May 2021, ORR have published a safety review with several recommendations.
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LNER launch website to make travel simpler for overseas tourists
The new website will offer international customers the option to purchase train tickets in their own language and currency, expediting the travel process.
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Empowering the passenger: “Forewarned is forearmed”
Here, Patrick McDougall, CEO of Nexus Alpha, provides thoughts on a number of topics, from how to improve customer information, how the industry reacted to COVID-19, through to sustainability and how solar powered passenger information signs can help train operators move towards net zero.
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TransPennine Express announces new rail services for Northumberland
From December 2021, TransPennine Express will launch a new service between Newcastle and Edinburgh calling at several key stations in Northumberland.
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Network Rail completes London King’s Cross improvement scheme
The project to replace the over 40-year-old tracks and track layout on the 1.5 mile approach into London King's Cross station has been completed.
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ORR to review safety and passenger impacts of Hitachi Rail Class 800 and 385 disruption
Following the disruption caused by the discovery of cracks on Hitachi Class 800 and 385 series trains in May 2021, ORR is set to undertake a review of the impact of the incident on safety and passengers.
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UK rail industry and Hitachi Rail agree service recovery plan
With oversight from the UK's Office of Rail and Road, Hitachi Rail, train operators and the government have agreed a service recovery plan to safely reintroduce more Class 800 Series and 385 Series trainsets into passenger service after cracks were found on some trains.
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UK government calls for action plan following Class 800 train cracking and subsequent disruption
The UK Rail Minister has requested a comprehensive plan from Hitachi to identify the extent of cracking found on some Class 800 Series trains, and has asked the rail industry to urgently set out a strategy to resolve prolonged passenger and network disruption.
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Roundtable: The Future of Train Stations
The rail industry continually strives to identify ways to ensure that train users have the best possible experience, and travelling through train stations plays a huge part in this. Although train stations are understandably much quieter at the moment, passengers will eventually return – so, how will train stations adapt…
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Global Railway Review Issue 2 2021
In this issue, we feature articles from leading industry experts on a vast range of topics including: the progress of the Hamburg/Bremen–Hanover rail project and its future opportunities; the value of Rail Freight Corridor ‘Amber’ to the overall network of RFCs; a Roundtable on the Future of Train Stations; and…
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LNER sets target to increase number of female train driver applications
LNER is aiming to increase the number of train driver applications from women to 40 per cent by 2025, compared to 17 per cent in 2020.
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A smarter, digital ticketing experience for LNER passengers
Rebecca Dartnall, Head of Digital Products at London North Eastern Railway (LNER), reflects on the leap that rail passengers have made in terms of technology, particularly smart ticketing, in the last year. Is now the time to take this progress further, and make smart payments an inherent part of our…
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Enhancing connectivity on the East Coast with LNER
Danny Gonzalez, Chief Digital and Innovation Officer at British train operating company, London North Eastern Railway (LNER), explains how they are leading the way to bring digital innovation and connectivity to UK rail.
