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London Overground Rail Operations Ltd (LOROL)

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London Overground concession awarded to Arriva

18 March 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review

Transport for London (TfL) has revealed it intends to award the new £1.5 billion London Overground concession to Arriva Rail London Limited.

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London Overground completes work to increase capacity by one quarter

6 January 2016 | By Katie Sadler, Digital Content Producer, Global Railway Review

According to London Overground, work to increase capacity on East London, West London, North London and Euston to Watford routes by 25 percent is now complete. A £320 million investment programme has helped increase the number of carriages on each train from four to five providing room for an extra…

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New technology enhances customer communication on the Overground

8 December 2015 | By London Overground Rail Operations Limited (LOROL)

This year has seen London Overground Rail Operations Limited (LOROL) develop and rollout a series of technology-led innovations that will enhance passenger communications by improving the availability, accessibility and accuracy of information for frontline staff. In this article, Matthew Bromley, Customer Service Project Manager at LOROL, outlines these innovations which…

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Hope for the best but plan for the worst

6 December 2015 | By

London Overground Rail Operations Limited (LOROL) operates the Overground service in London on behalf of Transport for London (TfL), running five different fleet types. As LOROL’s Fleet Engineering and Asset Manager Martin Beable explains, winter preparation is vital, especially for an operator with a diverse portfolio of rolling stock, and…

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TfL awards London Overground train contract to Bombardier

19 June 2015 | By Katie Sadler, Digital Content Producer, Global Railway Review

Transport for London (TfL) has awarded a £260 million contract to Bombardier Transportation for the supply of new London Overground trains serving East and North East London...

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LOROL maintains its focus on passenger safety at stations

3 December 2014 | By David Wornham, LOROL

Since taking over the London Overground concession in November 2007, passenger safety has been of paramount importance to London Overground Rail Operations Limited (LOROL) and despite a huge increase in passenger numbers – with daily passenger journeys up from 100,000 in 2007 to more than 450,000 today – we have…

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Investment, improvement and modernisation at London Overground

4 December 2013 | By Peter Austin, Managing Director, London Overground Rail Operations Ltd

Since 2007, London Overground Rail Operations Ltd (LOROL) has been actively transforming the London Overground network, modernising the service, improving facilities and providing a better, safer, more environmentally efficient and comfortable experience for its customers. And six years on, LOROL’s delivery of Transport for London’s (TfL’s) extensive investment in the…

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Partnership key to London Overground transformation

6 December 2011 | By Steve Murphy, Managing Director, London Overground Rail Operations Ltd (LOROL)

In the four years since the launch of London Overground the team behind the unique operator-client partnership has transformed the network into a modern, reliable metro railway that London can be proud of as it prepares to host the 2012 Olympics. Significant investment by Transport for London (TfL), the transport…