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New LED passenger information screen on trial at London Waterloo station
On trial until December 2020, the high-definition colour screen will provide passengers with easy-to-understand up-to-the-minute journey information.
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Passenger Information Systems (PIS)
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UK DfT awards funding for new tech to revolutionise rail travel
The UK’s Department for Transport (DfT), in partnership with Innovate UK, has awarded 25 pioneering projects a share of £9.4 million to fund innovative projects that will make railways cleaner, greener and more passenger-friendly.
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National Rail to notify passengers of busy trains and stations before beginning journey
The new system introduced by National Rail will help to enable social distancing and keep passengers safe while travelling.
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Keeping the human centric approach as the UK plans to reopen its railways
Tom Meacock, Client Director, Strategic Rail at Atkins, looks at the critical issues facing the rail sector as we look to the ‘new normal’ and how might we respond to them.
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The link between enhanced customer experience and increased rail travel
Modern technology offers the opportunity for train passengers to have access to customised services and up-to-date information to enhance the rail journey experience. However, findings show there is a lack of knowledge about which innovations and services are most important to rail travellers.
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Leveraging state-of-the-art technology to improve the efficiency of India’s rail network
After the United States, China and Russia, India has the fourth largest rail network in the world, which is now struggling to cope with rising passenger and freight demands. As Manoj Krishna Akhouri and Amit Kumar Jain from India’s Ministry of Railways’ Centre for Railway Information Systems (CRIS) explain, state-of-the-art technology…
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Alstom awarded Germany contract for supply of 30 Coradia Lint trains
Alstom's Coradia Lint regional trains have been ordered by Hessische Landesbahn for use on the Wetterau West-East subnetwork in Germany.
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Train station improvements leading to passenger positivity
In an interview with Global Railway Review, Sarah Higgins, Head of Stations at London Northwestern Railway, discusses the direct and indirect effects that train stations have on the passenger experience, and how London Northwestern Railway wants its stations to become places central to the communities they serve.
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SKM Warsaw awards contract for new EMUs to Newag
Newag's winning bid of 667.9m Zlotys also includes a seven-year maintenance period for the Polish commuter fleet.
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Total digital journey planning with new Inform Media from L.B. Foster
A giant leap forward in mobile, always-on digital journey planning will be revealed by global infrastructure support business L.B. Foster in Hall 2/2 C60 at this year’s IT-TRANS at the Karlsruhe Trade Fair Centre in Rheinstetten, Germany on 3-5 March.
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UK rail regulator calls for improvements to information communication with passengers
Despite improvements in recent years, the UK rail industry still needs to make significant changes to its provision of information to passengers, says ORR.
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Smart train windows to enhance the passenger experience
Directly integrated into the glazing of windows, smart window technology can broadcast videos with informational or promotional content, and offer passengers the ability to change window opacity to enhance their journey experience
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Refurbished Class 442 trains reintroduced into operation by SWR
The four trains were refurbished as part of South Western Railway's wider efforts to improve the passenger experience on its network.
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Collaborating with staff and passengers to be digital number one
With SJ aiming to be the number one digital company in Sweden, we spoke to Claes Lindholtz, Head of Digital Transformation at SJ about what digital initiatives the operator is conducting to reach this goal and how it encourages its staff and passengers to aid it on its digital journey.
